mycloud Hospitality: Award Winning Hotel Management Software

Ask any hotelier and all will unanimously agree that a hotel management system plays a vital role in their hotel’s success. Good hotel software enables its users to store information about guests, retrieve it to personalize the guest experience, and on the whole, ensure the guest has a wonderful stay. At the back-end, the importance of hotel software is even more emphasized. The front office module, point of sale, accounts receivable, banquets and conferences, restaurant module, housekeeping, inventory, HR and Payroll, along with a host of other modules and apps must all be interfaced and work in sync with the PMs systems. Information stored in these modules helps the management to generate important reports that facilitate planning and decision-making. While the software is critical to the smooth operation of a hotel, most general managers will also agree that it is this part of technology that gives him the severest heartburns. The hotel software market is full ...

From check-in to check-out, digital innovations have the potential to enhance every aspect of the guest experience. Many forward-thinking hoteliers are leveraging cutting-edge technologies and platforms in order to remain competitive in the digital age of hospitality. Following are three key ways to infuse technology into your hotel operations: Hotel Apps – Hoteliers are realizing that digital apps can be great tools for helping guest’s access hotel information and customize their experience. They are offering apps to help guests to upgrade rooms and offer discounts as well as convenient mobile booking options. Some hotel apps even allow guests to notify the concierge before arriving at the door step, setting up room service, nearby restaurant reservations and more amenities right from their mobile devices.  Social Media – An active social media presence allows you to engage with customers, stay on their radar, build loyalty and buzz for your brand. Social m...

In a service industry like hospitality, one of the common issue is customer criticisms, which are often expressed publicly. Even the most trusted brands in hospitality finds it nearly impossible to eliminate customer service complaints. But did you know with the right hotel software and the right staff with right attitude, you will be able to sort out most of the complaints. Is your accommodation property is facing a frequent complaints from the guest? It is the right time to understand why you receive complaints frequently. A right hotel property management system will effectively automate your day to day operations allowing your staff more time to focus on your guests. But did you know a right Hotel software can help you focus on customer service directly too. Now, let's check out few common customer service issues in hospitality and how to avoid them using a hotel software? No customer is happy if you keep them waiting When you are guests travel they are already tired a...

Did you know this planet is the only home we’ve got and it’s our responsibility to take care of it? Our mother earth is alarming us by rising sea levels, increasing average temperatures, Amazon forest was on fire etc. Now is time to take action and save our planet. According to a 2019 sustainable traveller report by Booking.com, almost 72% of travellers are making sustainable travel choices this year and they intend to stay in eco-friendly accommodation so they can save our planet for future generations. Green Practice most important for any business who want to attract eco-friendly customer. But isn’t it our responsibility to keep our planet healthy? Hotel operators need to make smart decisions by reusing linens, using energy efficient lights, use filtered water instead of bottled water, make use of IOT for smart in-room energy controls, recycling, energy efficient lightings are few popular examples. Yet did you know if you choose a right hotel property management system also...

Halloween is around the corner and hotel operators are already planning on their Halloween marketing ideas. This is the holiday season where huge number of millennial travellers are always on lookout for best package deals, fun and parties. So hotel operators need to be prepared and find best ways to improve your hotel occupancy As we are preparing to celebrate this Celtic harvest festival of tricks and treats, this is one of the biggest customer spending season and hotel operators must think of innovative ways to make use of this season and how a hotel software can help you with direct hotel booking and sales. If you are wandering how to improve you’re marketing strategies and attract more guests, below we share a few ideas Email Market your Halloween offers To attract more customers this Halloween, you need ensure you plan your email marketing right. You need to develop the right content and graphics that clearly talks about the offer, how to avail offers and specia...

Whether you are a bed and breakfast, City Hotel or a hostel with a dozen of rooms, even the smallest guest houses benefit from cloud based hotel software and will put you in control of your business. When you have a right organized hotel software it will help you streamline your day to day administration process and help your staff to focus on your guests. Listed below are few reasons why a cloud based hotel software is necessary for your hotel business to perform better. Your Time is Valuable With a right hotel software in place you can minimise the time spent on day to day administration tasks, allowing you to focus your energy and efforts on the big picture i.e., guest satisfaction. A good hotel software also provides you with valuable insights and data about your hotel to help you stay focused on improvements. In today’s millennial travel environment, it’s essential to automate almost all tasks possible. A efficient hotel software can help you automate all your ho...