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Showing posts from October, 2020

Contactless Check-In Is a Necessity Post COVID-19 World?

  COVID-19 Pandemic is changed the way business operate and hotel business are trying to figure out ways to deal with the virus and open-up for business, the health and safety needs of a guest will evolve and change. The pandemic has forced many hotel operators to re-evaluate their hotel software systems which most likely to include convenience of super-fast booking, contactless check-in & check-out, keyless entry systems, e-menu and more. As travellers return, they are realizing that they will have a safe and healthy experience. Below mentioned are few benefits of the modern day best hotel software . A Contact-less Experience Smart phone check-in was just a start before the pandemic and has quickened because of its ability of a contactless encounter. Notwithstanding, many hotel properties are still not prepared to redesign their check-in procedure totally to detour the front desk with versatile key. There are a lot of alternative options available for hotel operators to redesig

Top 5 Things You Need To Know In Hotel Digital Marketing

  The spread of corona virus (COVID-19) is a very serious challenge faced by businesses, World Economy has taken a serious hit and his greatly impacted. Early on, restaurants were left with unoccupied while hotels were like ghost towns. As hotels are starting operations slowly, you’re likely looking for ways to survive the wave that this pandemic has created. Today, hotels are looking for ways to utilize contactless technology to control the virus spread and digital marketing landscape to improve reach and hotel performance. But the question here is, how much effort and investment should we really put in to get more bookings? To get more hotel bookings, operators need to make use of hotel PMS technology and develop a smart online inventory distribution strategy to get bookings from direct website using a web booking engine as well as third-party distribution OTA using a channel Manager. Since hotel’s digital marketing trends are evolving at a rapid speed, from search engines to social

Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience

  The impact of the COVID-19 virus is widely spread across the world. As hotel properties start to slowly welcome back guests, things are going to change for hotels as well as for guests. The hotel industry will completely rethink and transform the guest experience for a clean and most importantly a limited human interaction to control the virus spread. The latest innovation in hotel software technology is the contactless self-service experience which has changed the guests make reservations, complete pre-check-in, check-in and out of a hotel, how they order food and get information of the facilities and services available. In terms of post-corona hotel operations, including  contactless hotel technology  and services is important. So hotel operators are adjusting their  Hotel management system  to include contact-free experience. Here are the few tips, hotel operator and guests can benefit from  contactless hotel technology . Contactless Self-Check-in and Out Hotel users can send a QR

Contactless Hotel Technology Will Be the New Normal for Hospitality in COVID World

  The spread of coronavirus has affected the each and every human life. Due to COVID-19 impact almost all started studying, working and shopping from home to stay safe. As travel slowly starts to resume hotels around the world is seeing slight increase in occupancy. Yet many customers are hesitant to start travelling because of hotels have multiple touch point and it is concern of safety. Hotel operators who are welcoming guests back must assure them that their hotel property is safe, clean and has taken necessary  precautions to prevent COVID-19  transmission. Many local governments have created many guidelines to help hotels to operate safely and protect employees and guests from the transmission of COVID-19. There are several ways  hotels can prove to their guests and assure safety , here are few ways to limit contact and provide them a safe guest experience. Provide contactless technology Hotels need to avoid traditional front desk area that involves queue and requi

How Hotel Technology Can Make Guests Feel Special and Appreciated

  A hospitality property needs to lavish its customers with customized attention and pamper them with pertinent services. This is especially true for upscale properties that contend in enormous part on the quality of guest services.. Today, hotel operators are ending up progressively focused around data-driven personalization strategies. They are looking for ways to enhance the nature of the guest experience by understanding guest needs, situations and inclinations at a granular level and after that following up on that comprehension to convey predominant, custom services. Does a guest require a hypoallergenic comforter? Is a guest delicate to noise? What refreshments and activities do they like? The responses to these and innumerable different inquiries live in the guest data. With a cutting edge   Hotel PMS software , properties can capture, incorporate and store all information in a single, consolidated vault. To improve the guest experience, hoteliers are likewise starting to grasp

Cloud PMS- What You Must Know Before You Subscribe

Many hotels are interested in switching from traditional or manual systems to cloud based   hotel management software . Usually they face multiple challenges varying from cost, reliability, vendor background, features, data security, privacy and data portability. Sounds like too much of an exercise, well yes it is not easy plus you should not rush in because your complete operational data is going to be on the cloud and it is not easy or advisable to switch systems often. Decision making becomes more hard with a choice of so many platforms mushrooming each day and each one offering a very attractive price and feature list, hoteliers are definitely tempted to try each one and see what new is being offered. My suggestion to all those hoteliers who are looking at adopting cloud solutions is that don’t look at so many platforms and waste time in evaluating each one, yes there can be benefits and one can definitely increase their knowledge but whats important is not what each platform offer

How To Use a Hotel PMS to Create a Personalized Experience to Your Guest

  In today’s digital age, a Hotel’s personalization is the key to deliver a successful guest experience. A survey by Customer experience index (CEI) explains that 86% of the customers are ready to pay 140% more in order to get a better service and experience. Unfortunately, small hotel operators can feel left out of the discussion, believing that personalizing the guest experience is a trend that requires muddled, costly hotel systems and loyalty programs that the budget won't suit. In any case, personalization is never again a trend - it's a desire. What's more, it isn't confused or costly to incorporate.in fact, small, independent accommodation properties are flawlessly positioned to customize the guest experience. Here are few straightforward ways to do it. Build Guest Profiles A genuinely redone guest experience begins with guest information. On the off chance that your hotel property uses an automated  hotel Software  and most autonomous properties do n

The Future of Hospitality: PMS and the Rise of New Technologies

  The hospitality business has experienced numerous changes in the past decade, mainly because of latest developments in innovations that totally changed the way we book lodging rooms and enjoy the services that accommodation business offer. A few years ago, we were excited when a hotel staff brought us the daily newspaper to our room and offered to wake us up toward the beginning of the day, also inviting us with sweet treats and a warm and kind smile. Today, all we need is the Wi-fi password. As new innovations rise, our necessities and desires continue changing, influencing hoteliers to take their guest experience to the next level and give an ideal guest experience. The key to an extraordinary hospitality service is always has been personalized experience, yet these days that means something altogether unique than ever before. Hence, the future of hospitality business is certainly here, so read on to explore the ways the hospitality business is grasping that future. Hotel PMS as th

The 5 advantages of using cloud-based Central Reservation System at your Hotel

  Successful hotels need the latest technologies to run and operate smoothly. Are you a multi-property owner managing your hotels manually? Well, centralize your multi-property with a well-defined multi-property reservation system to enhance overall functioning. Managing the reservations of all the properties manually can be quite daunting. It often leads to overbooking, errors, confusion, missed booking, unhappy customers, errors, time-consuming efforts, inaccurate data, and less revenue. Why not go centralized?   A central reservation system   can be the answer to the efficient management of all the reservation related functions for your multi-property. CRS – A Consolidated Reservation Solution A Centralized Reservation System is an all-inclusive, fully-featured, complete, and easy to use multi-property reservation system. It helps the multi-properties to consolidate their reservation operations with just one single sign-in. It offers all your properties a centralized platform, contr