mycloud Hospitality: Award Winning Hotel Management Software

Imagine a guest who glides through your hotel lobby, phone glued to their hand, seamlessly checking in with a few taps. They ditch the room key for a digital one stored on their phone and head straight to their room, where a personalized welcome message awaits them on a smart TV. This isn’t science fiction; this is Gen Z, the rapidly growing demographic poised to become the dominant force in travel. Born between roughly 1996 and 2012, Gen Z is the most digitally native generation yet. They’re socially conscious, budget-savvy, and crave authentic experiences over staged perfection. To capture this lucrative market, hotels need to transform their strategies, and that’s where Top Hotel Software and a robust Hotel Management System come in. Understanding the Gen Z Traveler Forget the luxury resort brochures and generic Instagram posts. Gen Z seeks unique, immersive experiences that resonate with their values. Here’s a glimpse into what makes them tick: Tech-Reliant: They’re...

Have you ever been stuck at a hotel check-in desk, waiting for what feels like an eternity, as the front desk clerk struggles to locate your reservation? Or have you ever tried to book a hotel room online, only to be met with a confusing and frustrating website? If you answered “yes” to either of those questions, you’re not alone. The hospitality industry has long been plagued by a technology gap, but digitalisation with technologies such as cloud hotel management software are finally starting to bridge that gap. What is the technology gap, you ask? Well, in the world of hospitality, it’s the divide between the old-school way of doing things (think pen and paper) and the modern digital era (think using advanced hotel software to manage operations). In simpler terms, it’s like using a typewriter in a world where voice-activated assistants exist. Digitalisation for hospitality is necessary to keep up with the expectations of modern guests, who are accustomed to having seam...

  Managing a hotel is always a tough task. There are daily problems and hotel managers need to be up on their toes to find the solution to these problems and do it fast. At times, it is the demands of the guests that keep the staff busy and other times it’s management of the hotel property that needs constant attention and supervision. Through all this, savvy hotel managers use every technology available to them so that they can be ahead of the curve and solve issues with lightning speed. The world of hotel management underwent a revolution with more hotels using  web-based hotel PMS  to manage their properties. From small hotels with only a number of rooms to large chain hotels with properties in different time zones, hotel software offers unique solutions for properties of all sizes. As hotels made their move from legacy hotel PMS to cloud based management solutions, the teams also learned how to make the best use of software to improve their services and offer the best...

Artificial intelligence has taken the business world by storm. More and more businesses are using artificial intelligence to supercharge their business communication as well as their day-to-day operations. In the hospitality segment, artificial intelligence can work along with the hotel software to give businesses a much needed boost in all areas, from managing hotel operations to handling the needs of the guests in the hotel. In the coming years, AI is going to be a popular choice of businesses in the hospitality industry. The business owners that adapt to the changing technology will surely have a headstart over their competitors and they will also be able to impress their guests with their vision for the future. Importance of Artificial Intelligence in the Hospitality Industry AI Can Easily Perform Repetitive Tasks Artificial intelligence can be an important part of a hotel management software . The AI models can be trained to carry out tasks that are the responsibil...

Technology continues to be a major disruptor in the hotel industry, providing opportunities for hotels to evaluate their business models and communication with guests. Contactless technology such as contactless hotel software (a hotel management software with comprehensive contactless features) is one of the latest innovations that will bring further changes to the hospitality industry. The growth of mobile technology and online chat applications has led to a rise in the use of contactless hotel software technology. Hotel guests can now easily research, purchase, and plan trips without having to interact with anyone face-to-face. As more customers are used to automated, self-serve experiences in other sectors, hotels are finding that they must adopt the same approach to remain competitive. In a recent report by Medallia Zingle, “COVID-19 and the Future of Commerce,” based on a survey conducted in May 2020, it was found that 87% of consumers would like companies to continu...

As the travel industry and the world slowly recover from the impact of Covid-19, the coming year is going to be a make or break for the hotel industry. Hotels need to prepare for the guests that will come their way as travel restrictions are relaxed all over the world. For the hotels that have been managing guests without using a hotel management software, this is the right time to make the switch. A robust   hotel software   can be one of the best ways hotels can upgrade their services and bring a world of ease and comfort to their customers and added productivity to their staff. Hotel owners need to understand that their clientele is now all over the globe and they are going to get booking from multiple channels. By using a hotel management software, property managers can adjust prices and present their property to interested clientele in the way that appeals to them. There are various challenges associated with the hotel industry and a robust hotel software can help propert...

Before COVID-19, the human touch was the key factor for an enjoyable hotel guest experience. Face-to-face interactions with hotel employees weren’t something to fear but rather something to look forward to, especially when it comes to concierge services. They were necessary for exceeding guests’ expectations and inspiring loyalty. In the post-COVID world, people still expect human interaction in hotels, but contactless services have taken center stage. From check-ins and checkouts to payments and many other benefits, contactless technology has helped minimize interactions and reduce/eliminate physical touchpoints. Hoteliers should adopt the latest   hotel software   technology to reignite customer loyalty, increase bookings, and generate more revenue in the post-COVID world. Before exploring how hotel management software and other technologies can help them reshape operations, let’s find out what   hotel guests expect in the post-COVID hospitality industry . What Are New ...

2020 has been devastating for the travel industry during the COVID-19 outbreak. The whole sector Came to a grinding halt, and brands couldn’t do anything to prevent their losses. In fact, many hotels, online travel booking agencies, and other travel companies have shut down permanently. But a year later, things are slowly starting to change. The industry has begun   adopting new tech   to prepare and provide the most safe possible experience to travellers. But at the same time, recent research has shown how traveler behaviour has changed. This behaviour can help hoteliers understand how they must modify their services and guest approach. Not only this, but they will also understand which technologies they need to deliver the best services. 1. More and more people are working from their homes The coronavirus pandemic has changed many things. Remote work was not uncommon before the outbreak, but most larger companies preferred having their employees in the office. Of course, the...