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Showing posts from November, 2022

Customization of Hotel Software is Essential for any Modern Hospitality Business

Success in the hotel industry depends on a wide range of factors. Hotels can keep improving their services but in the end if guests do not feel impressed by a hotel’s services, the hotel cannot make profits. Hotel management is a difficult task on most days. With the rising competition and increasing customer demands, hotels need to move with the times and using hotel software is one such way to make a mark on the minds and hearts of their customers. There are many creative ways in which hotels can use a hotel management system and one way is to customize their services and their front-end for the customers. Today’s customers demand a stellar stay experience where their every need is taken care of and they are offered a stay that is customized to their particular requirements. Even before a guest reaches the hotel, they begin forming an opinion about the property and they carry a strong impression of the property once they leave. The hotel staff’s responsibilities do not end simply be

4 Ways Hotel Management Software Can Help With Hotel Online Reputation Management

It's highly likely that customers who stay at your hotel or other lodging facilities will post reviews of it online for everyone to see. Because of this, managing your hotel's online reputation is crucial for boosting sales and revenues. It all comes down to how you engage with past guests and how you gain the confidence of potential ones. Hoteliers can monitor, respond to, and improve how their property is perceived online using certain strategies and tools such as cloud based hotel management software . The use of reputation management software or brand monitoring tools, as well as tracking review sites such as Google Reviews, Tripadvisor, OTAs, and social media, responding to the online reviews, and striving to get more guests to review the hotel are some of the ways you can improve your hotel's online reputation. In this article, we will analyze many critical aspects of guest reviews, hotel online reputation management, and how good hotel management software ca

Make Hotel Management More Efficient with a Central Reservation System for Hotels

The hospitality industry is truly in a new phase of competition and business now. The pandemic years acted as a much-needed change that forced many hoteliers to take another look at the way they conducted business. Managers became more keen to use technology for managing their teams, interacting with the guests, and increasing their profits. Using a central reservation system for hotels has become an essential part of their workflow in the current scenario. More guests than ever are searching for and booking hotels online. For a hotel, it not only pays to have a robust online presence, but they also need to use highly efficient reservation software for hotels . Whether you own a small hotel or you work to manage a large chain of hotels, without a central reservation system for hotels, there is no way to get ahead of the competition in the market. Here are some more reasons why you should focus on getting reliable reservation software for hotels. Book Rooms Quickly A central

PMS Integrations are the Key to Success in Hospitality Industry

The challenges facing the hotel industry today seem to be never-ending. The guest expectations and competition are rising day by day. Today’s hospitality market is a playing field where remaining successful is more difficult than before. Savvy hoteliers can still make a mark in the industry by using the technology at their disposal for creative problem solving and efficient management of everyday tasks.  In essence, using technology such as cloud based PMS is the first step in modernizing a hotel property to take on the hospitality challenges in 2022 and beyond. Gone are the days of legacy PMS that were on-site, difficult to upgrade, costly to maintain, and had a difficult learning curve. The best cloud based hotel PMS is lean, efficient, and easy to learn for everyone from seasoned hotel staff to new hires. Some of the quick benefits of using a  cloud based PMS  are Increased data security in the cloud The software is easy to upgrade Highly customizable as per the property’s needs  Wo

How to Use Hospitality Software to Increase Guest Satisfaction

Operating a hotel in these times is not an easy task by any means. The guests are demanding the world when they book a hotel room and the competition is at an all time high in the hospitality market. With the guests going largely online to book hotels, managers need to ensure they have online as well as offline visibility to get the attention of customers. Savvy managers have started using advanced PMS and hotel management software to keep their properties at level with the competitors in the market. Today, people that were sitting in their homes for close to two years are traveling again. Even more people plan to travel in the coming year for business as well as pleasure. In such times, hotel managers need to be prepared for the influx of guests and prepare their hotel properties accordingly. A   hotel software   is a must for modern hotels to prepare their property for their guests in every way possible. A hospitality software is also essential to give the staff a better opportunity