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Showing posts from November, 2020

FIVE WAYS YOUR HOTEL BUSINESS CAN USE CLOUD TECHNOLOGY

  In case you're not utilizing cloud technology in your Hotel, you're as of now behind. Technology has changed the manner in which we travel. Travelers today, paying little heed to which generation they are a part of, carry and utilize Mobile phones, they crave convenience, automation and an encounter worked around them. Very little to ask, correct? All things considered, with the best hotel software technology you can give better customer service. Here are five such ways: Serve guests more effectively - Well-executed operational capacities are a key determinant of whether a guest's stay meets to their desires and whether they check out satisfied. The right hotel technology can increase your staff making it possible to work a complete guest centric approach. With a cloud based mobile PMS hoteliers have the flexibility to efficiently run services and tasks of their hotel remotely. Staff are allowed to move around the hotel servicing guests directly bringing about

Tips to Maintain Guest Experience in the Pandemic Era

  In a short span of time, corona virus has changed the livelihood of many people. Without a doubt pandemic has changed customer service forever. Hotel businesses are rethinking of new creative ways to operate and deliver experience for the new normal. But changes has to be effected quickly, if not it may result in business failure. Hotel properties have to follow strict guidelines provided by local governments as well as consider travellers health and safety precautions and how hotel technology can help services provided. Adaptable booking policies Due to raising COVID cases and unexpected travel restrictions are being implemented at contaminated zones, many customers are hesitant to book a hotel due to properties cancellation policy. Hotels should make sure they have a flexible cancellation policy in a hotel property management system and relax the cancellation fees or allow a date change option. This will help hotel achieve indispensable guest satisfaction and loyalty. Travellers wi

Why is a Web Booking Engine So Important for Your Small Hotel?

  It is very difficult for small hotels to compete in today’s marketplace without an online presence. Many property owners have successfully built a fantastic website to promote their hotels. But, having a hotels dedicated website is just not enough, if it does not allow a potential online looker to book your property. So it is very important for your property to use a   best hotel software   and integrate with a hotel website booking engine. Below mentioned are few ways every small hotels should look in hotel web booking engine software to maximize occupancy and provide exceptional guest service. BOOKING BUTTON IN WEBSITE What if your guests are landing on your hotel website and they find just a ‘booking enquiry form’ to fill and wait for hotel response and there is no option to book in real-time? This is more than enough to miss out on potential booking. A booking engine is a hotel software tool that you can integrate with your website booking button and display your availability, be

Cyber Crime Threats and How to Safeguard Your Hotel Business with Cloud Technology

  In a hotel business that is under attack from all directions, hoteliers must now take cybersecurity seriously. In the past few years, hospitality industry’s well-known hotel brands who store guest personal information are all targets of cybercrime. The impact is such that, they are all investing in secured best hotel software and investigating to make sure this attacks don’t repeat. Hotel businesses need to understand their vulnerabilities, as well as how to identify threats to their guests, property and data. Below are four key areas hotel technology teams need to focus on. Fix Security as a Cultural Norm Hotel’s security is a standard practice, however the focus has been around physical property. Guests depend on hotels to guard themselves and their assets during their stays. When they have high-esteem things that need more assurance than simply the lock on their door, they turn to the room safe or, sometimes, safes overseen by hotel security staff. Guests may erroneous