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Showing posts from November, 2019

Right Property Management System is Key to Your Hotel’s Success

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Ask any hotelier and all will unanimously agree that a hotel management system plays a vital role in their hotel’s success. Good hotel software enables its users to store information about guests, retrieve it to personalize the guest experience, and on the whole, ensure the guest has a wonderful stay. At the back-end, the importance of hotel software is even more emphasized. The front office module, point of sale, accounts receivable, banquets and conferences, restaurant module, housekeeping, inventory, HR and Payroll, along with a host of other modules and apps must all be interfaced and work in sync with the PMs systems. Information stored in these modules helps the management to generate important reports that facilitate planning and decision-making. While the software is critical to the smooth operation of a hotel, most general managers will also agree that it is this part of technology that gives him the severest heartburns. The hotel software market is full

Three Key Ways to Infuse Technology into Hotel Operations

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From check-in to check-out, digital innovations have the potential to enhance every aspect of the guest experience. Many forward-thinking hoteliers are leveraging cutting-edge technologies and platforms in order to remain competitive in the digital age of hospitality. Following are three key ways to infuse technology into your hotel operations: Hotel Apps – Hoteliers are realizing that digital apps can be great tools for helping guest’s access hotel information and customize their experience. They are offering apps to help guests to upgrade rooms and offer discounts as well as convenient mobile booking options. Some hotel apps even allow guests to notify the concierge before arriving at the door step, setting up room service, nearby restaurant reservations and more amenities right from their mobile devices.  Social Media – An active social media presence allows you to engage with customers, stay on their radar, build loyalty and buzz for your brand. Social media