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Showing posts from March, 2022

Top 4 Ways to Improve Front Desk Operation at Your Property

Hello, this is the front desk; how can I help you? These words from the front desk concierge are honey to all hotel guests. Your front desk staff is the first and last point of contact for all hotel guests and are responsible for making a great first impression and providing a seamless experience for your guests. Even if you offer self-check-in service through hotel software , the guest will contact the front desk at some point during the stay. Anything your guest needs, from room service and extra towels to billing and restaurant recommendation- they will rely on the front desk for help. Wouldn’t you say the front desk of your hotel is the focus of all hotel operations? With the best Hotel Management Software at their disposal, a well-oiled front desk staff will be able to address issues quickly and efficiently. Effectiveness is essential for front desk operations, with so much activity on a typical day. If anything goes awry, the guest won’t shy away from posting negative reviews, r

Why Choose A Hotel Reservation System Software in 2022

It's 2022, the world has more or less made it through the biggest pandemic of our times and regular travel is becoming a possibility once again. Online hotel reservations have become even more important in the current times as savvy travelers make their hotel reservations through their smartphones. In this modern environment, a robust hotel reservation system software is the key to running a successful hotel in today’s highly competitive hospitality industry. Ultimately, a hotel needs to go in a direction which leads to the comfort and ease of guests. With a central reservation system for hotels, the guests can book their stay directly with the hotel without any intermediaries. The bookings made through the hotel’s website are handled by the hotel’s staff. Reservation software for hotels   is essential for scheduling the stay of guests as well as securely managing the payments for the stay duration chosen by the guests. There are advanced hotel reservation system software that give

Fixing The Hospitality(Hotel) Labor Shortage With Hotel Management Software

The big escape. The glory of resignation. The Great Resignation. No matter what you call it, it's happening, and you can't turn back. And the hotel industry has taken the brunt of the damage, more so than almost any other industry. The hotel sector is suffering from historic labor shortages, thanks to COVID-19 and a range of other issues such as the rise of the gig economy, virtual job alternatives, employee insecurity, and the absence of hotel tech such as   Hotel Management Software . During the early stages of the pandemic, the hotel industry was one of the most hit. Layoffs and furloughs were prevalent as governments imposed stay-at-home orders and limited travel. However, as the world continues to reopen and travel returns to the forefront of people's minds, the sector is battling to re-hire or even keep its current workforce. More than 50% of U.S. hospitality workers that were let go or furloughed would not return to their positions, according to a   new study of 13,0