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Showing posts from January, 2022

Improving Guest Experience At Hotel With Contactless Hotel Software Technology

Over the last few years, digital transformation has been taking off, and it’s now reconstructing many industries. This is becoming evident in the hospitality sector too. Many properties have taken to implementing modern technology to improve operations and engage with their guests. While this was happening, the world hit a significant catastrophe- you guessed it, the Covid- 19 pandemic! No industry has been more influenced by Covid-19 than the hotel and tourism industry. Suddenly, people didn’t go out to eat as often, and even fewer people were traveling, resulting in massive losses for various hotels. Nonetheless, some technological solutions, such as  Hotel Property Management Software  and Contactless Technology, can assist companies in surviving these difficult times while also ensuring the safety of their guests. Contactless technology, in particular, will aid in the change process. It has the potential to alter every aspect of a customer’s stay, from how they

Three Reasons Why 2022 is The Best Time to Switch to a Cloud PMS

The travel and hospitality industry has gone through an upheaval in the last two years. The uncertain times and unpredictability has created a vacuum in the industry where fast movers and innovators can move in reap profits. If your hotel property has been due for an overhaul, then the best thing you can do is to invest in a   web based hotel PMS . The legacy PMS are not suitable to fully meet the needs and demand of the modern travelers in the coming times. Many hotel properties still stick with the legacy PMS as they are often worried that changing to cloud PMS can cause them short term loss. This is where the slowdown in the travel industry can work to the advantage of the hoteliers. They can not only switch a range of properties to a centralized cloud PMS, but they can also provide basic training to their staff and make them proficient at using the PMS. As the travel industry slowly recovers, the travellers are going to be out in force and they will demand nothing but the best expe

Cloud Hotel Software – A Unique Way to Personalize Hotel Experience for Guests

All the activities in a hotel can be narrowed down to a single point: improving guest experience. It is true that managing a hotel property is not an easy task. It takes a team of professionals with years of experience to keep the property running smoothly so that guests can have a wonderful stay. To achieve this end, most hotels use a Property Management System (PMS) that allows them to manage the property in a way that ensures continued profitability and guest satisfaction. While it might surprise you, there are many hotels that are still using a legacy PMS or a pen and paper based system for managing the daily tasks in their hotel. Legacy hotel PMS often leave a lot to be desired when it comes to focusing on guests. In 2022, this kind of approach will only eat into a hotel’s profits and also decrease guest satisfaction. For any hotel manager looking for an advanced way to manage a property, a   cloud based hotel software   ticks all the right box to manage guest expectations. In cur

Top 7 Reasons Why A Cloud Hotel Software Is Worth Your Money

Why does any business invest in technology? A. To improve operations? B. To make life easier? C. To make more money? D. All of the above?   When implementing any kind of software, you need to take into account the benefits it will give, how it will reduce your work and what will be your return on that technology investment? These days, hotels use a diverse assortment of tech and tools to improve their services, from hotel software that can optimize critical hotel operations to engagement tools that help strengthen customer loyalty. A cloud-based Hotel software can be a great example of how technology benefits operations. By switching to a cloud hotel PMS, you know that the efficiency and accuracy of your operations will improve, influencing guest engagement in a big way, leading to a faster Return on Investment.   Here are seven ways cloud-based   hotel software   is a guaranteed way to positive ROI for a hotel 7 reasons why cloud hotel software is worth your money 1) You don’t have to

Achieve Contactless Guest Experiences in Luxury Hotels Using Modern Hotel PMS Systems

Hospitality is all about the relationship and involves a significant amount of ‘touch.’ So, how can a luxury hotel build relationships with their guests in the pandemic spurred a ‘don’t touch’ environment? Especially since the expectations from a luxury hotel have changed quite a bit since as well. While they want the same upscale experience, guests expect hotels to adhere to the latest health and safety measures driven by the newest technology. “Consumer confidence is our biggest challenge right now as an industry,” says Montage founder Alan Fuerstman. “Now we have to give them the confidence that we can do all of those same things while ensuring their health and safety and not compromising the experience they came to us for in the first place.” Offering touchless guest journeys and contact-free services with the help of Cloud-Based   Hotel Software   is the only way for luxury hotels to gain back the trust of their guests. This means we are in an unprecedented era in the industry’s h