5 Ways Contactless Hotel Software Can Improve Your Hotel Business Right Now

Technology continues to be a major disruptor in the hotel industry, providing opportunities for hotels to evaluate their business models and communication with guests. Contactless technology such as contactless hotel software (a hotel management software with comprehensive contactless features) is one of the latest innovations that will bring further changes to the hospitality industry.

The growth of mobile technology and online chat applications has led to a rise in the use of contactless hotel software technology. Hotel guests can now easily research, purchase, and plan trips without having to interact with anyone face-to-face. As more customers are used to automated, self-serve experiences in other sectors, hotels are finding that they must adopt the same approach to remain competitive. In a recent report by Medallia Zingle, “COVID-19 and the Future of Commerce,” based on a survey conducted in May 2020, it was found that 87% of consumers would like companies to continue offering online services that limit in-person interactions. And 77% of consumers said the level of in-person interaction would dictate what businesses they patronize going forward. 30% of those who agreed with this statement said it “greatly” influenced their decision.

Hotel Software



Why should hotels adopt contactless technology? And why is contactless a more efficient approach to meet the changing demands of guests? Let’s take a deep dive into how contactless technology is empowering businesses in the hospitality sector.

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