mycloud Hospitality: Award Winning Hotel Management Software

  When you are working in the hospitality industry, your customer satisfaction is naturally your primary goal. However, if your guests were satisfied with the accommodation and the service that you have provided them with, it doesn’t necessarily mean that they are planning on returning to your hotel. So, what else can you do to make sure that your guests would want to come back? The answer is rather simple – you need to connect with them on a more personal and emotional level! If you really go an extra mile to show them they are valuable to you, their overall experience with your hotel will be more meaningful and they won’t hesitate to recommend your services to their families and friends. Cloud-based hotel PMS has quickly become one of the most popular automation tools in the hospitality industry, and it offers unique features to automate and benchmark service levels to help you achieve the aforementioned goals. So, in this article, you will find out more about  hotel management softw

For many hotel businesses COVID-19 pandemic has created a nightmare and many of them are still experiencing a revenue loss and low occupancy but there are ways a   hotel software technology   can help hotel operators to rebuild customer relationship and provide safe and memorable stay. In this blog, we discuss few hotel trends that will help hotels meet guest expectations that has been raised from the crisis. By utilizing these strategies, hotels can personalize guest services and boost their revenue. Contactless Check-in & Check-out Contactless technology grew as an extremely an important trend and has becoming a necessity when running a business during COVID-19, this trend will continue even after pandemic is over. By using contactless services, hotels can encourage guests to interact with your property well before they reach your front door, and hotels can gather all the guest preferences and use this data to personalize guest experience. By using a   contactless technology   gu

In the hotel industry, traditional accounting management practices have been a standard for a long time. However, there are various examples of other industries like the hotel industry using strategic management accounting or SMA successfully. Through those visible benefits, the hotel industry is slowly getting on board with SMA as organizations are looking to improve their performance and strategies. Strategic management accounting allows a company to determine and implement business strategies while considering both internal and external factors in a certain industry. Simply put, in this a highly competitive hospitality industry, and hotel managers need to look beyond their organizations when looking for ways to increase profitability and remain competitive. Here is how SMA can help them achieve this. 1.    SMA brings front-office & back-office together Strategic management accounting   hotel software   is a comprehensive solution which allows for better accounting. However, this

  The COVID-19 Pandemic has caused many governments globally to enact additional safety guidelines to hospitality and accommodation units to prevent any further spread. People are slowly returning back to their everyday life, despite coronavirus is behind us. Property managers need to adapt to the new  hotel software   technology and ensure hygiene, cleanliness, sanitization and social distancing. Evaluate your Current Plan of Action and Cleaning Regimen Property Managers value high tender loving care. Proactively guaranteeing legitimate sanitation all through the property to forestall the spread of concerning germs and infections is no exemption. Exhaustive planning and execution over all offices won’t just amplify productivity, yet will guarantee a unified, associated culture during times of crisis. Occasionally, pioneers ought to gather their team to walk the property, assess zones of concern and make an activity plan for development. During times of lower than typical inhabitance o

Hotels are always looking to perfect and improve the experience of their guests. After all, this is a vital part of their business. Technology is a driving factor in many industries, and this includes hotels as well. However, as a hotel owner or manager, you need to understand that you can use technology in two ways. You can provide on-site gadgets like smartphones and large smart TVs to improve the experience. But on the other hand, you can also use technology to enhance your operational processes. The whole guest experience starts when someone reaches out to you and until the end of their stay. There are so many ways that guests can start interacting with hotels before they’ve even made a decision. It’s up to hotel management to ensure that they provide the right experience at every possible touch point. Web Booking Experience A quality  hotel PMS  solution can improve your guest’s experience in many ways. Instead of having to hire a third-party agency to handle your book

  It’s now been almost one year since the very first report of the coronavirus in Wuhan, China. As a testimony to how globally connected we are, as a planet, the virus managed to spread across Asia, North America, and Europe in a very short span of time. Being an airborne virus, COVID-19 quickly became a pandemic and remains largely uncontrolled in most countries today. As a result of the current pandemic, “travel demand has crashed globally and isn’t expected to return to pre-COVID levels until 2024 for international travel and 2023 for domestic travel”. You need to preserve the business’s property at a peak and for long enough to warrant good returns. Sustainability through proper long-standing mechanisms is fundamental. Customer satisfaction, especially in the hotelier sector, is always the primary goal. And for sustainable customer satisfaction to be realized, employees have to be sufficiently managed, and their morale is kept at a boom phase. In this eBook, you’ll discover the imp

At the start of 2020, and towards the beginning of the COVID-19 pandemic, when the virus’s effects were first starting to be felt on a truly global scale, bookings plummeted across the world as countries and regions shut their borders and enforced strict lockdowns, closing businesses and restricting movement. Now though, with many countries partly or fully emerging from lockdown and the effects of vastly different government responses to the crisis becoming clear, the picture is a much more varied one. Hotels in some countries are gradually approaching ‘normal’ booking volumes; hotels in others bounced back to full occupancy much faster, but are now suffering under second lockdowns; in others, hotels are yet to show any signs of meaningful recovery at all. As per studies the share of revenue from mobile has doubled since the beginning of 2020 in one of the clearest examples of how COVID-19 has impacted the consumer behaviour. The travel patterns are seeing a major shift, travellers are