Cloud PMS - A Secure and Easy Way to Manage a Hotel Property
A cloud PMS is the ideal choice for hotel property owners and property managers that want to add a layer of ease and security to their daily hotel operations. A web based hotel PMS takes away the pains and issues that come with using a location based property management system.
With a cloud PMS, you can manage multiple properties with ease even when you are not present at the property. For anyone still on the fence about cloud PMS, property management through cloud PMS is going to be the way to do business in the coming years as more people start to travel once again.
In today’s day and age, cloud PMS has advanced by leaps and bounds to cover even the more complex aspects of property management. While earlier, a cloud PMS was limited to the front desk, today web based hotel PMS has become an integral part of any modern hotel’s operations. The cloud PMS helps the staff in providing their guests with a seamless stay and also helps to keep the property operational in the most profitable manner.
In this article, we are going to take a look at some ways in which a cloud PMS can help your hotel property to stay secure and profitable.
Cloud vs. On-Premises Solutions
An on-premises solution will require major changes to the existing management system of your hotel and it will also incur hardware and software costs. In essence, an on-premises solution for property management will involve added complexities that you can avoid if you use cloud PMS.
One benefit of a cloud PMS is that you don’t need to bring in new hardware. You don’t need to deal with hosting or maintaining a server. All you need is a stable internet connection and you can access your cloud PMS from anywhere in the world. You can use a laptop or a mobile phone to view and manage your properties with ease.
Cloud Based PMS is Secure
On-premise solutions often have vulnerabilities that can threaten the safety of your data. Power outage, natural disasters, or hardware failure can leave your data at risk. But with web based hotel PMS, you can enjoy peace of mind in knowing that your data is secure in multiple locations and protected by a layer of military grade security. With cloud PMS, your data is securely hosted on enterprise-grade servers behind firewalls that come with intruder alerts and real time backup solutions. What’s more, the data itself is encrypted so that only the authorized parties can get to take a look at the data in all circumstances. In all ways, cloud PMS offers robust security for your data and keeps the operations of your property running smoothly.
Using Cloud PMS is Easy
The learning curve for a web based hotel PMS is easy and you do not need to spend much time on learning how to use it. The team members can easily teach new users how to get familiar with the PMS. In essence, if your staff has working knowledge of basic internet operations, they will have absolutely no issues in working on the cloud PMS.
The UI is designed while keeping in mind intuitive operations. The workflow brings simplicity so that any member of the team can easily handle any part of the operation. This helps team members in covering for each other and also allows them to easily onboard new members of the team. The ease of use further makes daily operations faster and smoother that adds to the productivity of the whole team.
Web Based Hotel PMS is Flexible to Use
The beauty of web based hotel PMS is that you can customize it to the exact needs of your property. Whether you are managing a small property or a large hotel, you can pick and choose the features that will make your workflow smoother. You can also add or remove features as per the needs of your team.
What’s more, cloud PMS can also be used with the third party software of your choice. Whether it is third party software that offers payment processing or customer data management, you can easily use it with your cloud PMS. Along with customization and flexibility, you can rest assured that you will continue to get updates and new features for the cloud PMS over the years. As the PMS is not bound by hardware limitations, it is easy to update the software on the backend to provide users with new features and security updates.
Cloud PMS offers Robust Data Management
An amazing feature of cloud based hotel PMS is data management for various hotel operations. From guest profiles to hotel occupancy data and much more is easily available in cloud PMS so that you can make better decisions regarding the operation of the property. For example, if there are rooms on your property that are never occupied, you can look into the data and make those rooms more attractive to customers by offering better prices or freebies for choosing that room.
Having access to accurate guest behaviour and spending habits also gives you a deeper understanding of your customer’s likes and dislikes. By knowing all these data points, you can offer better services to your customers and manage your property efficiently.
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