mycloud Hospitality: Award Winning Hotel Management Software

  With so many options available to customers for booking a hotel, it has become essentials for hotel owners and managers to keep pace with the changing demands and growing competition in the industry. If you own a hotel, it’s time to assess the capabilities of your  hotel property management system .   Here are 10 signals that your hotel PMS system needs a replacement.   #1. Declining hotel ROI   Study the ROI by month, season, and year. If you see a constant decline in the hotel ROI, then it means something is rotten in the state of Denmark. The loopholes can lie with customer acquisition, hotel room occupancy, operational excellence, or guest experience management. Chances are high that your hotel PMS is not complementing the principles and goals of your business. For example, the above or below average pricing of a hotel room can lead to loss. When you ask for above the average, it kills the occupancy rate, but when it's otherwise, your profit t...

Following the “lost year of travel,” many people are looking forward to new travel experiences in 2021. Many are hungrier than ever to leave their home, explore new destinations, and feel as if everything is finally back to normal. The new vaccine rollout is a huge step towards making that happen. It has increased traveller confidence and caused a rise in travel demand and bookings that might help leisure travel rebound quicker than we thought. If everything goes well, OTAs and hoteliers should have their hands full this summer, with all of us enjoying plush robes and pools in hotels and relaxing on a beach somewhere. Before this daydreaming can turn into a reality, hoteliers should take certain steps to make the most of the growing traveller’s confidence. Whether you’re a hotel owner or manager, the latest industry insights and tips below will help you get more high-value bookings and maximize hotel revenue. Take a look. Understanding Traveller Behaviour and Preferences To make the mo...

According to the latest report from the McKinsey Global Institute , accommodation and food services is the sector with the highest potential of automation. It’s followed by a distant manufacturing, agriculture, transportation and warehousing, and retail trade, to name a few. The report says that 73% of the activities of the hotel management system can be automated to gain operational excellence, reduce cost, and increase guest satisfaction. The adoption and integration of the right  hotel management software,  also known as property management software (PMS), can be a game-changer. Here are the top reasons you can’t afford to ignore the technology.   #1. Increase customer acquisition   A  centralized reservation center  can drive customer acquisition and bring customer acquisition cost significantly down. Your sales team can see inventories, rates, operational details and reservation status for all properties on a single screen.   The techno...

What is the importance of having a well-functioning cloud-based system for your small hotel? Here, there are various factors as to why most business managers are choosing to make full use of the web-based PMS. Some of these reasons include improved control over all affairs of activity, to tap into the larger market, better guest experience, efficiency in cost control and free user access. It’s slowly becoming clear that the shift in customer’s booking online has changed how hotel management software used to work in the past. As such, small sized hotels can now compete with the larger brands, something that was termed to be impossible in the past. Now let us carefully explain the reasons why you should adopt a cloud PMS system for your small hotel! 1. Improved Control Through Web-Based PMS The best cloud based PMS are the latest in features and tech when it comes to technology, and they fit perfectly to online marketplaces for fast and easy distribution. Why so? Well, they have an adde...

  Hotels are always looking to perfect and improve the experience of their guests. After all, this is a vital part of their business. Technology is a driving factor in many industries, and this includes hotels as well. However, as a hotel owner or manager, you need to understand that you can use technology in two ways. You can provide on-site gadgets like smartphones and large smart TVs to improve the experience. But on the other hand, you can also use technology to enhance your operational processes. The whole guest experience starts when someone reaches out to you and until the end of their stay. There are so many ways that guests can start interacting with hotels before they’ve even made a decision. It’s up to hotel management to ensure that they provide the right experience at every possible touchpoint. Web Booking Experience A quality hotel PMS solution can improve your guest’s experience in many ways. Instead of having to hire a third-party agency to handle your booking or ta...