Adopt This Hotel Revenue Management Strategies in 2020 to Make More Profit
The New Year 2020 will be another interesting year for the
hoteliers as the hotel industry forecasts continuous growth as well as
competition is growing and many hotel operators are planning ahead with several
strategies to improve their profits and stay ahead of competition.
In order to succeed, Hotel operators need to adopt cloud
based hotel revenue management software that allows your staff to
optimize sales process and increase your profit margins. Here are few
strategies hotels can adopt that will actually work.
Choose a Right OTA Connection
To survive in such a highly specialized you will need to
have right distribution strategies to sell right rooms at the right price.
·
Select your OTA to get maximum benefits from
your regional and international guests.
·
Consider your OTA that will fall in your budget.
·
Customize your OTA according to your hotel
property and target audience.
Implement Channel
Manager to manage OTA
Apart from customizing the right OTA, it is important to
select the right channel manager to allocate your room inventory evenly.
Because when you allocate a fixed inventory to a single OTA there is a chance
of losing potential booking from another channel.
Instead, when you have a right channel manager with a pooled
inventory you will be able to sell all your available inventory to all the
possible channels and inventory is fully utilized.
Choose the right
hotel CRM
When you use a hotel CRM software it will help and train
your staff to adapt and capture the guest needs quickly. Once your staff
understand that guest requirements they will save lots time spent on
understanding the guest and in turn they will be providing the guest according
to their preferences.
Also having a right Hotel software will help you
to segment the guest which is the key in revenue management process. Instead of
wasting precious time and investment by targeting all customers, segmenting and
communicating according to their segment will help.
Understand your
competition
It is important to understand the strength and weakness of
your competition if you want to be able to stand out in market and win guests
over competition. Not all competitors
are same in the market, so you will have to analyse few parameters such as
their target market, services offered, customer rating etc.
Once you define your parameters it’s more important to
analyse their current pricing strategy and update your hotel pricing
accordingly. This will help you to forecast your property occupancy and attract
more guests and increase profit.
Reconsider your
Loyalty program
Travelers travel for many reasons like business, leisure,
wedding etc. Most of the travellers consider to use service from trusted brand
hotels, but when your treat your guests with the good loyalty programs, offers and
rewards it will be good chance to tempt them to book your property and you can
also note the best way to increase your chance of returning guest is to offer a
good loyalty package and service which more loyalty one of the hotel revenue
management strategies.
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