mycloud Hospitality: Award Winning Hotel Management Software

Travel is slowly reaching to the pre-pandemic levels and there are new traveling opportunities for business and leisure travelers. In the coming holiday season, more people than ever are going to travel to the holiday destinations of their choice. On the other hand, with the business picking up, more business travelers are going to need hotels to conduct their business presentations and meetings with their clients. The question that arises here is, have you prepared your hotel property to handle incoming travelers so you can give these guests a great stay experience. The best way to prepare your property for new guests is by using a hotel software to manage your hotel’s operations as well as the different processes related to room bookings and checking-in guests. A hotel management system is the Swiss knife that you can use to accomplish a wide range of tasks at your hotel property. While many old properties are still using legacy PMS, the modern hotels have upgraded to a   hotel manag

  Guest data is the most critical information available to a hotel. Guests start generating data points from the moment they search for a hotel online and the data from the guest’s stops only when they provide feedback to the hotel about their stay. There is a wealth of data in such cases that can help the hotels in understanding the needs and requirements of their guests. There is data available at every place in the hotel and managers can use this data to formulate business strategies that leverage the best features of the hotel. In the present times, the guests are extremely demanding and the hotel managers need to pre-judge these demands to give the guests a memorable stay. One way for hotels to use this data is by using a   cloud based hotel management software   to gather and categorize the data from guests in a meaningful manner. Here are some reasons why guest data is an important metric when it comes to formulating a successful operations strategy for the hotel’s. Data can hel

The hotel industry is changing at a rapid pace. More hotels than ever have an online presence these days. Whether it is through their website or through online travel agencies, hotels have increased their digital footprint to cater to the guests that are booking their stay online. That said, the hotel industry will have to evolve even more in order to keep up with the demands and requirements of the guests in the coming future. Whether it is by adding new technology to their hotel property or by using hotel software to manage different areas of their hotel property, hotels need to be on the cutting edge of technological innovations. The trends in the travel industry change at a rapid pace. Hoteliers not only need to keep an eye on the trends in the hospitality industry, but also listen to guests and the travel experts about the up and coming changes in the industry. All said and done, the hotels that will make most profits are those that give customers exactly what they want. So how do

  When it's cold outside, you wrap up in blankets and layers, and when it's raining, you cover yourself with a raincoat and an umbrella. When you venture out, you can significantly lessen the harsh weather, though not entirely. Dealing with chargebacks at your hotel can be done using a similar strategy. The inconsistent use of technology and procedures. makes chargebacks a constant problem for hotels. Chargeback fees can range from $20 to $100, so there is a real cost associated with them. In 2019, merchants lost 4.4% of revenue as a result of chargebacks. Due to the negative effects on the bottom line, the reputation of the brand, and the loss of crucial teamwork time, it is a burden on hotels. If you don't make efforts to fix the vulnerabilities, it will cost $2.94 for every dollar of fraud loss, which can mount up very rapidly. And that doesn't even take into account the time you spent resolving the conflict! In this blog, we will learn what are chargebacks, and how

  Any good hotel should provide guests with "a home away from home". Successful hotels have a list of "must-dos" that includes offering personalized comfort and a range of experiences. Customized services for individual guest is not at all a new idea; in the past, the hotel staff would make notes about their frequent customers so they could provide them with special services on their next visit. But how can one provide customization and truly know about guests' lifestyles? How can I understand their tastes and preferences? These days, it is so crucial to gather this information that failing to do so means your business will inevitably become outdated. How quickly and precisely a hotel can adjust its service to the client's wants is what makes it such a crucial notion for the modern hospitality industry. Millennials acknowledge that 83% would allow businesses to track their information and behavior if it meant receiving a more individualized service, acco

  What do you need to do to make it big in the fast-paced hotel industry? Receive as many reservations as possible Provide exceptional guest service through hotel technology and old-school customer service. The only way to have a profitable hotel business is to receive as many reservations and serve as many customers as possible. To entice guests to book your hotel, you must first provide exceptional service and equip yourself with a central reservation system for hotels that allows you to manage reservations online in real-time- this is essential because modern travelers want and need the best of technology while booking accommodations at your hotel.   Reservation software for hotels   allows you to easily control and organize all of your bookings in real-time. It can also assist you in developing a good strategy for attracting tourists to your hotel and obtaining direct bookings. In this blog, we will help you understand the concept of a hotel reservation system and the benefits of m