mycloud Hospitality: Award Winning Hotel Management Software

Hotel businesses that optimize and make their procedures as efficient as possible have a better chance of success. Not only do automated procedures help you to maximize your profit, but they also allow you to boost the average spend per booking by providing additional services such as flexible booking. One of the processes that you can easily optimize with automation and hotel management software is early check-ins and late check-outs. But how will early check-in boost hotel revenue? The answer is easy: The first impression is the last. Considering the guest check-in process is the first time your guest is fact-to-face with your hotel, it is an important time to create a good impression. If you are not able to accommodate the guest’s need for early check-in, it can have a direct impact on the guest satisfaction level . In fact, Cornell University’s Center for Hospitality discovered that   even a five-minute wait at check-in reduces guest satisfaction by 50% . That’s a lot! Automati...

  The hotels industry in India has seen a rapid growth post the pandemic years. While most of the tourist traffic goes to places like the US and China, India stands at a close third for business travelers. As a holiday destination, India gets visitors from all over the world due to its varied geography and unique culture. Given these factors, the hotels in India are facing an increased demand and hotels need to start using modern software based solutions for hotel management. Hotel PMS software in India can be used for everything from management of multiple properties to improving the guest experience through a hotel chain. Here are some of the India specific reasons for using for a hotel PMS Ideal for large chain hotels as well as small B&B Affordable setup as cloud PMS runs on any modern hardware Perfect for remote property management Easy to learn for all employees Customizable to suit the needs of Indian hotels Automation prevents errors due to manual data entry Cloud PMS ...

With the onslaught of the pandemic, what changed is not whether travelers would like to travel or not but how they would like to do it. From enhanced tech-savvy experiences to contactless check-in through hotel reservation software, customer expectations have changed since covid. Hotels have been staying abreast of these changes through technological advancements. According to a survey by Statista, 73% of travelers expect accommodations to implement newer technologies to make their stay safe during Covid 19. The importance of technology is immense in the hospitality industry as it benefits both customers and hoteliers through advances in the reservation, automated operations, and improved guest experiences. This article will put forward five reasons why technology is important in Hospitality to show how it has greatly benefitted hoteliers worldwide. Why is technology important in Hospitality? Simplified operations with Hotel Reservation Software Traditional reservation models have been...

  The  Association of Certified Fraud Examiners  found that hotels lose 5% to 6% of annual revenue to fraud in their report to the nations on occupational fraud and abuse. When it comes to hotel online payment security, there are many factors to take into account to reduce security risks and data breaches. Two-factor authentication, frequent password changes, data encryption, payment tokenization, and, most importantly, integrating online payment methods with  cloud-based hotel management software  can all help you lower the risks connected with digital payments. This will also help you make sure that your staff is properly trained in the safe management of online data. These are just a few of the many best practices, and in this article, we’ll go into more detail about some of them as well as the significance of implementing an online payment security strategy to keep your guests safe, protect your hotel’s reputation, and increase retention rates. Why are secur...

Success in the hotel industry depends on a wide range of factors. Hotels can keep improving their services but in the end if guests do not feel impressed by a hotel’s services, the hotel cannot make profits. Hotel management is a difficult task on most days. With the rising competition and increasing customer demands, hotels need to move with the times and using hotel software is one such way to make a mark on the minds and hearts of their customers. There are many creative ways in which hotels can use a hotel management system and one way is to customize their services and their front-end for the customers. Today’s customers demand a stellar stay experience where their every need is taken care of and they are offered a stay that is customized to their particular requirements. Even before a guest reaches the hotel, they begin forming an opinion about the property and they carry a strong impression of the property once they leave. The hotel staff’s responsibilities do not end simply be...

It's highly likely that customers who stay at your hotel or other lodging facilities will post reviews of it online for everyone to see. Because of this, managing your hotel's online reputation is crucial for boosting sales and revenues. It all comes down to how you engage with past guests and how you gain the confidence of potential ones. Hoteliers can monitor, respond to, and improve how their property is perceived online using certain strategies and tools such as cloud based hotel management software . The use of reputation management software or brand monitoring tools, as well as tracking review sites such as Google Reviews, Tripadvisor, OTAs, and social media, responding to the online reviews, and striving to get more guests to review the hotel are some of the ways you can improve your hotel's online reputation. In this article, we will analyze many critical aspects of guest reviews, hotel online reputation management, and how good hotel management software ca...