Embracing Contactless Tech for a Safe Post-COVID Hotel Guest Experience
The coronavirus pandemic has left millions of businesses all over the world hanging by a thread, even forcing many to close doors permanently. The hospitality industry is not an exception. Numerous hotels keep struggling with low occupancy rates due to decreased consumer demand, consequently generating very low revenue. Changes are necessary, but what are they? What can hoteliers do to make their properties safe and reassure guests that they can have a seamless post-COVID experience? Let’s have a look. Improving Operations and Infrastructure To increase occupancy rates and drive more revenue, you must reassure your guests that you can deliver a safe, clean, and seamless guest experience at your hotel. That primarily means strictly following the health and safety regulations based on regional government instructions and guidelines, ensuring the entire property is regularly sanitized, and the staff follows various safety protocols, including social distancing. It also...