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Showing posts with the label web based hotel pms

10 Signs Your Hotel PMS System Need an Upgrade or Replacement

  With so many options available to customers for booking a hotel, it has become essentials for hotel owners and managers to keep pace with the changing demands and growing competition in the industry. If you own a hotel, it’s time to assess the capabilities of your  hotel property management system .   Here are 10 signals that your hotel PMS system needs a replacement.   #1. Declining hotel ROI   Study the ROI by month, season, and year. If you see a constant decline in the hotel ROI, then it means something is rotten in the state of Denmark. The loopholes can lie with customer acquisition, hotel room occupancy, operational excellence, or guest experience management. Chances are high that your hotel PMS is not complementing the principles and goals of your business. For example, the above or below average pricing of a hotel room can lead to loss. When you ask for above the average, it kills the occupancy rate, but when it's otherwise, your profit takes a hit. Does you

The Adoption of New Hospitality Technologies During the Coronavirus Pandemic

  The COVID-19 pandemic has shaken all business industries to their core. Still, some have felt the adverse effects more than others. Hospitality businesses like hotels and restaurants have lost a large portion of their customers, and some have even been forced to close down completely due to restrictions. Before the whole pandemic started and shut down international travel completely, the hotel industry was booming. In 2019, the room revenue alone reached $550 B, which was 2.5% more than in 2018. But instead of continuing along with future growth and fulfilling optimistic estimates, the industry plunged into one of the most challenging periods. But hoteliers are looking to salvage what they can and adapt in every way possible to the current situation. One of the critical points of these readjustments is the adoption and development of   new hospitality technologies . Hospitality & Technology Trends The whole hospitality industry has been adopting new tech solutions at an accelerat

The Ultimate Hotel Marketing Plan to Prepare Your Hotel For COVID Recovery

2020 has been unquestionably one of the toughest years hospitality industry has ever been faced. Even though Coronavirus (COVID-19) pandemic is still impacting the global travel and hospitality industry, demand for travel is slowly picking up in many destinations. As an hotelier it is important for you to fine tune your hotel marketing approach to be more than a simple promotion. You have to use latest   best   hotel software   technology and   contactless solutions   to prove your hotel is safe and motivate people to book your property.   Here we share few tips to help you while you plan your marketing. Focus on marketing activities with high ROI You should carefully choose the best marketing platform that your target audience responds best and plan your resources accordingly to yield the highest ROI for your hotel such as social media relation and paid advertisement campaigns. Focus on your local community International travel may take more time to bounce back, Hotel operators should

Streamline Hotel Operations by Using a Cloud Based Hotel Management Software

  Summary : Hotel software helps to streamline property operations; from managing reservations to getting guest feedback, monitoring social media and much more. Modern hotel management software is easy to learn, and it is a must for any property owner looking to streamline hotel operations. Managing a hotel in a popular tourist destination like Ca n ada can be difficult because of a large number of guests visiting the region. In the highly competitive world of the hospitality industry, it has become a necessity for property owners in Canada to use hotel management software to cater to the needs of their guests and to increase the revenue. Hotel software helps hotel owners in Canada to streamline common management tasks so that they can focus on the areas that need improvement. mycloud Hospitality is an award-winning cloud-based hotel management software for properties in Canada and the software offers an extensive set of features that are designed with the end users in m

Tips To Strengthen Hotel Business Post COVID-19

For many hotel businesses COVID-19 pandemic has created a nightmare and many of them are still experiencing a revenue loss and low occupancy but there are ways a   hotel software technology   can help hotel operators to rebuild customer relationship and provide safe and memorable stay. In this blog, we discuss few hotel trends that will help hotels meet guest expectations that has been raised from the crisis. By utilizing these strategies, hotels can personalize guest services and boost their revenue. Contactless Check-in & Check-out Contactless technology grew as an extremely an important trend and has becoming a necessity when running a business during COVID-19, this trend will continue even after pandemic is over. By using contactless services, hotels can encourage guests to interact with your property well before they reach your front door, and hotels can gather all the guest preferences and use this data to personalize guest experience. By using a   contactless technology   gu

Embracing Contactless Tech for a Safe Post-COVID Hotel Guest Experience

  The coronavirus pandemic has left millions of businesses all over the world hanging by a thread, even forcing many to close doors permanently. The   hospitality industry   is not an exception. Numerous hotels keep struggling with low occupancy rates due to decreased consumer demand, consequently generating very low revenue. Changes are necessary, but what are they? What can hoteliers do to make their properties safe and reassure guests that they can have a seamless post-COVID experience? Let’s have a look. Improving Operations and Infrastructure To increase occupancy rates and drive more revenue, you must reassure your guests that you can deliver a safe, clean, and seamless guest experience at your hotel. That primarily means strictly following the health and safety regulations based on regional government instructions and guidelines, ensuring the entire property is regularly sanitized, and the staff follows various safety protocols, including social distancing. It also means reducin