mycloud Hospitality: Award Winning Hotel Management Software

  Guest data is the most critical information available to a hotel. Guests start generating data points from the moment they search for a hotel online and the data from the guest’s stops only when they provide feedback to the hotel about their stay. There is a wealth of data in such cases that can help the hotels in understanding the needs and requirements of their guests. There is data available at every place in the hotel and managers can use this data to formulate business strategies that leverage the best features of the hotel. In the present times, the guests are extremely demanding and the hotel managers need to pre-judge these demands to give the guests a memorable stay. One way for hotels to use this data is by using a   cloud based hotel management software   to gather and categorize the data from guests in a meaningful manner. Here are some reasons why guest data is an important metric when it comes to formulating a successful operations strategy for the hotel’s. Data can hel

  Any good hotel should provide guests with "a home away from home". Successful hotels have a list of "must-dos" that includes offering personalized comfort and a range of experiences. Customized services for individual guest is not at all a new idea; in the past, the hotel staff would make notes about their frequent customers so they could provide them with special services on their next visit. But how can one provide customization and truly know about guests' lifestyles? How can I understand their tastes and preferences? These days, it is so crucial to gather this information that failing to do so means your business will inevitably become outdated. How quickly and precisely a hotel can adjust its service to the client's wants is what makes it such a crucial notion for the modern hospitality industry. Millennials acknowledge that 83% would allow businesses to track their information and behavior if it meant receiving a more individualized service, acco

  What do you need to do to make it big in the fast-paced hotel industry? Receive as many reservations as possible Provide exceptional guest service through hotel technology and old-school customer service. The only way to have a profitable hotel business is to receive as many reservations and serve as many customers as possible. To entice guests to book your hotel, you must first provide exceptional service and equip yourself with a central reservation system for hotels that allows you to manage reservations online in real-time- this is essential because modern travelers want and need the best of technology while booking accommodations at your hotel.   Reservation software for hotels   allows you to easily control and organize all of your bookings in real-time. It can also assist you in developing a good strategy for attracting tourists to your hotel and obtaining direct bookings. In this blog, we will help you understand the concept of a hotel reservation system and the benefits of m

Julia Sugarbaker said it best,  “Hospitality is simply an opportunity to show love and care.”  There is no other industry in the world where people get to care for people the way that they do in the hospitality industry. However, the competition is fierce, and tuning a small hotel into a successful venture is not a walk in the park. Small hotel owners need to do everything in their power to boost their hotel business in times when guest demands are at their peak. Today's guests want high-tech amenities, contactless experience, and digital services everywhere.  81% of travelers want greater digital customer service  from hotels, no matter how big or small. While large-scale hotels can afford high-end technological amenities and spend a lot of money on marketing, small hotel owners need to be smarter about promoting their business. Using technology tools like  hospitality management software  allows small hotels to offer a premium guests experience giving them a fighting chance to co

  In modern times, the security of the guests and the hotel staff has become the primary concern of the hotel management. This security also extends to the belongings of the guests and their overall health and well-being from the moment they step through the doors of your hotel. In this highly competitive hospitality sector, guests have a number of options to choose from when they need a place to stay. When they know that a hotel has modern amenities and high-end security measures, they are more likely to choose your property for their stay. Due to the staffing shortages caused by the pandemic, hotel owners need to get smart about how they present their property to prospective guests. Using a cloud PMS is one way to ensure their property ticks all the boxes when looking for a place to stay. Ensuring the security of the guests is high on that list, and a   cloud based hotel management software   is the ideal way to overcome challenges and present a safe and memorable experience for the

It would be an understatement to say that the year 2020 was difficult for the hotel industry. It was a period of tremendous change that didn’t stop with the end of the year. The pandemic’s aftereffects will most certainly last for years. Even in 2022, the hospitality industry has not recovered to pre-covid revenue levels, and hotels are experiencing a severe labor shortage as a result of the lockdown, which forced them to lay off a large number of employees. Over the last year, hoteliers attempted but failed, to address the acute labor shortage by tempting recruits with sign-up incentives, better salaries, or even cash payments to candidates simply for showing up for an interview. Today, there are   1.73 million   unfilled employment in the hotel industry alone in the United States, out of almost 11 million available positions across the economy. While COVID-19 did the world no favors, the pandemic’s effects were not all negative. Technology like   hotel software   put in place to assi