mycloud Hospitality: Award Winning Hotel Management Software

It’s hard to imagine anything disrupting a luxurious hotel stay, but what if your guest received an alert about suspicious activity on their credit card while relaxing in their suite? Not the kind of memory they hoped for, right? Cybersecurity in the hospitality industry isn’t the most glamorous topic, but it’s essential. With digital booking, mobile check-ins, and online payment systems, the threats are more real than ever. Hoteliers and hotel PMS vendors must stay one step ahead of cybercriminals, ensuring that guests feel safe both physically and digitally. In this article, we’ll dive into how hotels can overcome cybersecurity threats, the role hotel software plays, and how you can protect your business and your guests. The Hospitality Industry: A Prime Target for Cyber Threats Why is the hospitality industry such an attractive target for hackers? It’s simple: hotels handle a wealth of sensitive guest information, from credit card numbers to passport details. Combi...

The hospitality industry thrives on creating exceptional guest experiences, but behind the scenes, there’s a growing menace: hotel fraud. From fraudulent bookings to identity theft, these threats are evolving, and hoteliers are feeling the pressure. Fraudsters have become smarter, more persistent, and, unfortunately, much harder to detect. For the modern hotelier, the stakes are high, as even a single incident can tarnish a hotel’s reputation and cause significant financial damage. Over the years, fraudsters have evolved, expanded, and amplified their techniques globally by preying on unprepared businesses and individuals. These aren’t the simple deceptions of the past—today’s criminals exploit digital vulnerabilities and sophisticated loopholes to carry out their schemes. According to Merchant Savvy , payment fraud losses have tripled since 2011, from $9.84 billion to $32.39 billion in 2020, and are likely to continue rising. The current estimate of payment fraud-rela...