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Showing posts from November, 2023

The Role of Generative AI in Software for the Hospitality Industry

You’re planning a getaway to your favourite destination, and you decide to book a hotel room. What’s your go-to method for booking? Chances are, you’ll whip out your smartphone or fire up your computer and head straight to the hotel’s website. In today’s digital age, the convenience and ease of booking directly through a hotel’s website cannot be understated. This is precisely where the magic of generative AI tools in the form of hotel management software comes into play. In the fiercely competitive hospitality industry, hotels are constantly on the lookout for innovative ways to boost direct bookings and maximize revenue. As an IT professional with an in-depth understanding of the hospitality industry, I’m here to shed light on how generative AI tools are revolutionizing the game, making hotel management software smarter, and ultimately increasing direct hotel bookings. The power of Generative AI in hotel management software Before we dive deeper into the benefits of generative AI too

Maximize Revenue with Advanced Hotel Forecasting Techniques Leveraging Hotel Software

As the famous American author, John Steinbeck once said, “What good is the warmth of summer, without the cold of winter to give it sweetness?” The metaphor here is that contrast can make things better. Similarly, when it comes to the hotel industry, forecasting is the winter that can give the summer the sweetness it deserves. But how can you optimize hotel forecasting to make your hotel stand out in a sea of competition? Well, the answer lies in the intelligent use of hotel technology such as  web-based hotel PMS . In this article, we’ll explore the various aspects of hotel forecasting and how technology can help you to optimize it to achieve success. But before we dive in, let’s take a quick look at some statistics. According to a report by ResearchAndMarkets.com, the global hotel and hospitality management software market size was valued at $5.41 billion in 2020, and it is expected to reach $13.99 billion by 2028. Another report by Grand View Research estimates that the web-b

Is Your Hotel Using Technology To Improve Guest Experience?

The hotel industry is a business that is forever undergoing changes. Hotel managers need to use modern technologies to keep at par with the competition in the market and to cater to the ever-changing demands of the guests. These days, guests expect hotels to have the most advanced technology that can make their stay a memorable experience. Modern technology also adds a measure of ease to the staying experience of the guests while improving the productivity of the staff as they are able to automate repetitive tasks. From the moment that a guest starts looking for a hotel room, their mind is also concerned about the modern amenities offered by the hotel. The first step a hotel manager can take to meet this demand of guests is to use a  cloud-based property management system . A cloud PMS forms the base on which many of the modern technologies can be used properly and efficiently. Gone are the days of legacy PMS when the software was slow and full of bugs that made everyday hotel task