mycloud Hospitality: Award Winning Hotel Management Software

  When it's cold outside, you wrap up in blankets and layers, and when it's raining, you cover yourself with a raincoat and an umbrella. When you venture out, you can significantly lessen the harsh weather, though not entirely. Dealing with chargebacks at your hotel can be done using a similar strategy. The inconsistent use of technology and procedures. makes chargebacks a constant problem for hotels. Chargeback fees can range from $20 to $100, so there is a real cost associated with them. In 2019, merchants lost 4.4% of revenue as a result of chargebacks. Due to the negative effects on the bottom line, the reputation of the brand, and the loss of crucial teamwork time, it is a burden on hotels. If you don't make efforts to fix the vulnerabilities, it will cost $2.94 for every dollar of fraud loss, which can mount up very rapidly. And that doesn't even take into account the time you spent resolving the conflict! In this blog, we will learn what are chargebacks, and how ...

  Any good hotel should provide guests with "a home away from home". Successful hotels have a list of "must-dos" that includes offering personalized comfort and a range of experiences. Customized services for individual guest is not at all a new idea; in the past, the hotel staff would make notes about their frequent customers so they could provide them with special services on their next visit. But how can one provide customization and truly know about guests' lifestyles? How can I understand their tastes and preferences? These days, it is so crucial to gather this information that failing to do so means your business will inevitably become outdated. How quickly and precisely a hotel can adjust its service to the client's wants is what makes it such a crucial notion for the modern hospitality industry. Millennials acknowledge that 83% would allow businesses to track their information and behavior if it meant receiving a more individualized service, acco...

  What do you need to do to make it big in the fast-paced hotel industry? Receive as many reservations as possible Provide exceptional guest service through hotel technology and old-school customer service. The only way to have a profitable hotel business is to receive as many reservations and serve as many customers as possible. To entice guests to book your hotel, you must first provide exceptional service and equip yourself with a central reservation system for hotels that allows you to manage reservations online in real-time- this is essential because modern travelers want and need the best of technology while booking accommodations at your hotel.   Reservation software for hotels   allows you to easily control and organize all of your bookings in real-time. It can also assist you in developing a good strategy for attracting tourists to your hotel and obtaining direct bookings. In this blog, we will help you understand the concept of a hotel reservation system and the...

The hotel sector has mostly recovered from the COVID-19 epidemic, but it now faces a market with new consumer demographics, attitudes, and challenges, as well as new dynamics between travelers and technology. In this article, we’ll look at important trends in the hotel industry for 2022, as well as how hotels may prepare for these trends so they can stay ahead of the pack while satisfying their visitors. In 2022, travelers will expect more contactless technology. Travel companies have steadily been embracing contactless technology in recent years, driven primarily by its convenience and ability to personalize client experiences. By allowing guests to choose between a high-tech and a high-touch welcome and departure experience, contactless technology eliminates the apparent disconnect between high-tech and high-touch service. In addition to saving valuable time and resources for smaller hotel teams, contactless check-in enables staff to check-in guests with as few as 5 clicks and 30 sec...