mycloud Hospitality: Award Winning Hotel Management Software

With the onslaught of the pandemic, what changed is not whether travelers would like to travel or not but how they would like to do it. From enhanced tech-savvy experiences to contactless check-in through hotel reservation software, customer expectations have changed since covid. Hotels have been staying abreast of these changes through technological advancements. According to a survey by Statista, 73% of travelers expect accommodations to implement newer technologies to make their stay safe during Covid 19. The importance of technology is immense in the hospitality industry as it benefits both customers and hoteliers through advances in the reservation, automated operations, and improved guest experiences. This article will put forward five reasons why technology is important in Hospitality to show how it has greatly benefitted hoteliers worldwide. Why is technology important in Hospitality? Simplified operations with Hotel Reservation Software Traditional reservation models have been

  The  Association of Certified Fraud Examiners  found that hotels lose 5% to 6% of annual revenue to fraud in their report to the nations on occupational fraud and abuse. When it comes to hotel online payment security, there are many factors to take into account to reduce security risks and data breaches. Two-factor authentication, frequent password changes, data encryption, payment tokenization, and, most importantly, integrating online payment methods with  cloud-based hotel management software  can all help you lower the risks connected with digital payments. This will also help you make sure that your staff is properly trained in the safe management of online data. These are just a few of the many best practices, and in this article, we’ll go into more detail about some of them as well as the significance of implementing an online payment security strategy to keep your guests safe, protect your hotel’s reputation, and increase retention rates. Why are security best practices essen

Success in the hotel industry depends on a wide range of factors. Hotels can keep improving their services but in the end if guests do not feel impressed by a hotel’s services, the hotel cannot make profits. Hotel management is a difficult task on most days. With the rising competition and increasing customer demands, hotels need to move with the times and using hotel software is one such way to make a mark on the minds and hearts of their customers. There are many creative ways in which hotels can use a hotel management system and one way is to customize their services and their front-end for the customers. Today’s customers demand a stellar stay experience where their every need is taken care of and they are offered a stay that is customized to their particular requirements. Even before a guest reaches the hotel, they begin forming an opinion about the property and they carry a strong impression of the property once they leave. The hotel staff’s responsibilities do not end simply be

It's highly likely that customers who stay at your hotel or other lodging facilities will post reviews of it online for everyone to see. Because of this, managing your hotel's online reputation is crucial for boosting sales and revenues. It all comes down to how you engage with past guests and how you gain the confidence of potential ones. Hoteliers can monitor, respond to, and improve how their property is perceived online using certain strategies and tools such as cloud based hotel management software . The use of reputation management software or brand monitoring tools, as well as tracking review sites such as Google Reviews, Tripadvisor, OTAs, and social media, responding to the online reviews, and striving to get more guests to review the hotel are some of the ways you can improve your hotel's online reputation. In this article, we will analyze many critical aspects of guest reviews, hotel online reputation management, and how good hotel management software ca

The hospitality industry is truly in a new phase of competition and business now. The pandemic years acted as a much-needed change that forced many hoteliers to take another look at the way they conducted business. Managers became more keen to use technology for managing their teams, interacting with the guests, and increasing their profits. Using a central reservation system for hotels has become an essential part of their workflow in the current scenario. More guests than ever are searching for and booking hotels online. For a hotel, it not only pays to have a robust online presence, but they also need to use highly efficient reservation software for hotels . Whether you own a small hotel or you work to manage a large chain of hotels, without a central reservation system for hotels, there is no way to get ahead of the competition in the market. Here are some more reasons why you should focus on getting reliable reservation software for hotels. Book Rooms Quickly A central

The challenges facing the hotel industry today seem to be never-ending. The guest expectations and competition are rising day by day. Today’s hospitality market is a playing field where remaining successful is more difficult than before. Savvy hoteliers can still make a mark in the industry by using the technology at their disposal for creative problem solving and efficient management of everyday tasks.  In essence, using technology such as cloud based PMS is the first step in modernizing a hotel property to take on the hospitality challenges in 2022 and beyond. Gone are the days of legacy PMS that were on-site, difficult to upgrade, costly to maintain, and had a difficult learning curve. The best cloud based hotel PMS is lean, efficient, and easy to learn for everyone from seasoned hotel staff to new hires. Some of the quick benefits of using a  cloud based PMS  are Increased data security in the cloud The software is easy to upgrade Highly customizable as per the property’s needs  Wo

Operating a hotel in these times is not an easy task by any means. The guests are demanding the world when they book a hotel room and the competition is at an all time high in the hospitality market. With the guests going largely online to book hotels, managers need to ensure they have online as well as offline visibility to get the attention of customers. Savvy managers have started using advanced PMS and hotel management software to keep their properties at level with the competitors in the market. Today, people that were sitting in their homes for close to two years are traveling again. Even more people plan to travel in the coming year for business as well as pleasure. In such times, hotel managers need to be prepared for the influx of guests and prepare their hotel properties accordingly. A   hotel software   is a must for modern hotels to prepare their property for their guests in every way possible. A hospitality software is also essential to give the staff a better opportunity