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The Advantages of Using a Cloud-Based Hotel PMS at Your Chain Hotel

Multiple lockdowns and travel bans during the covid19 pandemic have left hotels throughout the world reeling. They must cope with falling income as a consequence of lost business, as well as maintaining everyday operations with fewer employees as a result of workforce reorganization. With falling revenues, according to Hospitality Technology's 2022 Lodging Technology Study , investment in IT has been little over the previous two years — averaging at 2% to 3% of overall revenue. It also claims that by 2022, roughly 58 percent of hotels will be aiming to reduce the cost of managing technology. These critical challenges may jeopardize their present digitalization strategy and their ambitions for development and expansion. But what may be the solution? The answer is a cloud-based Hotel PMS. What is a cloud-based hotel PMS? Hotel property management systems (PMS) manage all aspects of hotel business operations, including the delivery of superior guest experiences Tradition

A Cloud PMS Is Essential for Managing Hotel Inventory

  When you think of inventory, the first thing that comes to mind is the food and beverage industry. But the concept of inventory fits the hotel industry perfectly as well. The ability of the hotel to generate revenue depends on the availability of rooms in the hotel and knowing the status of the inventory at all times is essential to generate profits. Modern hotels that are looking for a solution for their inventory management issues can benefit from using a   cloud PMS   that will take their inventory management game to the next level. A cloud based hotel management system can help the hotel staff in predicting trends and preparing their inventory accordingly through a carefully designed system. Another benefit of using a cloud PMS for inventory management is that the hotels don’t need to install new hardware. A cloud based hotel management system can be used with any internet enabled device which adds to the ease of updating the inventory even from a remote location. In essence, a h

The Growth of the Hospitality Industry via online Hotel Management Software and Digitization

The hotel business is still in the early stages of digitalization. However, there is a distinction between the digitalization of background operations and of what may be immediately experienced by guests. Many hotels lack even the most basic digitalization capabilities, such as online hotel management software , even though they may earn significant efficiency and cost savings as a consequence. The employment of digital technology to create a visitor experience is still very uncommon. Yet, as in our personal lives, it is precisely on the front end where we envisage humans and technology working together in the future. Because the hotel industry is not directly associated with the IT sector, it is instead a people business, hotels are just now discovering the benefits of digitalization. They are recognizing that digitalization may aid in the management of hotel operations in a more efficient, cost-effective, and long-term manner. It can aid in increasing market penetration, the numb

Drive Customer Satisfaction and Direct Bookings with Artificial Intelligence

The hospitality industry is driven by customer demands. Although the client’s preferences and expectations differ, the universal resolution to multiple different inclinations is the reduction of their efforts. In other words, hotel artificial intelligence software can help organizations to meet customer expectations and ensure that the business makes the most of direct bookings. The use of artificial intelligence for optimizing both guest experience and hotel processes is a popular trend that many industries began to adopt in 2017. But this year AI will dominate the market, especially in the hospitality scene. According to Hotel Management recommendations, it’s important to start preparing and developing an AI strategy to take effective action toward more personalized customer care. After all, it’s in the best interest of both clients and hotels, since Kalibri Labs’ analysis shows that direct bookings or bookings via official hotel websites bring higher profitability for at least 9%. W

Setting Business Goals: The First Step to a Successful Hotel Business

Goals are powerful—they can focus attention on achieving desirable outcomes. In any hotel business, one desirable outcome would be increased revenue. Profitability does not happen without increasing booking, keeping guests happy, and correctly managing expenses. Even the hotel staff prefer to know what management expects them to accomplish, and goals provide that direction. The human brain has amazing problem-solving abilities and goals channel brain power toward finding solutions. Whether your hotel’s goal is to set drive the business or provide motivation, goals should be specific, measurable, achievable, and timely. It should answer the where, when, how, and who of the desirable outcome for the goal to work. Let’s go back to the revenue goal mentioned previously. A hotel’s goal stating: “Get more direct bookings” is not very specific. How many bookings? By when is the hotel supposed to get more direct bookings, how is the hotel going to achieve the extra direct bookings, and who is

How a Hotel Reservation Software Can Help You Enhance Your Hotel Business

Every year, the number of walk-ins in the hotel business decreases. In this era of global digitization, the bulk of hotel reservations is done online. Within that amount,   24.3% of reservations are made through an OTA, and 66% are booked through a hotel's website . This underlines how critical it is for hotels to connect to multiple internet booking platforms in order to grow and attract more consumers. And for exactly that, a central hotel reservation software is used to manage and improve all reservation-related procedures. In this blog, we will describe what is a central hotel reservation software, and why it is essential for hotels to integrate one with their hotel management software. What is a Central Reservation System? Let's begin at the beginning: what precisely is a   central hotel reservation software ? A CRS system is used in the hospitality industry, specifically in hotel management, to manage room rates and availability and to share this information across variou