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How to Connect with Guests on a More Personal Level

  When you are working in the hospitality industry, your customer satisfaction is naturally your primary goal. However, if your guests were satisfied with the accommodation and the service that you have provided them with, it doesn’t necessarily mean that they are planning on returning to your hotel. So, what else can you do to make sure that your guests would want to come back? The answer is rather simple – you need to connect with them on a more personal and emotional level! If you really go an extra mile to show them they are valuable to you, their overall experience with your hotel will be more meaningful and they won’t hesitate to recommend your services to their families and friends. Cloud-based hotel PMS has quickly become one of the most popular automation tools in the hospitality industry, and it offers unique features to automate and benchmark service levels to help you achieve the aforementioned goals. So, in this article, you will find out more about  hotel management softw

How the Hotel Industry Will Change Forever due to the COVID-19 Pandemic

2020 has been devastating for the travel industry during the COVID-19 outbreak. The whole sector Came to a grinding halt, and brands couldn’t do anything to prevent their losses. In fact, many hotels, online travel booking agencies, and other travel companies have shut down permanently. But a year later, things are slowly starting to change. The industry has begun   adopting new tech   to prepare and provide the most safe possible experience to travellers. But at the same time, recent research has shown how traveler behaviour has changed. This behaviour can help hoteliers understand how they must modify their services and guest approach. Not only this, but they will also understand which technologies they need to deliver the best services. 1. More and more people are working from their homes The coronavirus pandemic has changed many things. Remote work was not uncommon before the outbreak, but most larger companies preferred having their employees in the office. Of course, they were ab

Revenue Management Automation: 5 Solutions to Consider

  It’s hard for revenue managers to keep up with evolving technology. On the other hand, the latest technological advancements in the field of business software, such as Hotel Revenue Management Software, make revenue management a straightforward activity. So what is it that revenue managers can use to do their job better and automate the majority of their daily tasks? Here are the 5 must-have tools in today’s revenue manager’s tech stack. Hotel Market Data and Benchmarking Tools Collecting all sorts of data and drawing actionable insights from it is of utmost importance in today’s world. With so many things taking place on multiple online platforms and different channels, it has become very important for revenue managers to collect this data and benchmark it in real time. As a revenue manager, you should know that not all business intelligence tools providers are the same. Each one of them works with a different data provider. It is important to identify the most re

How to Use Technology in Small Hotels

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For hoteliers of this generation, technology comes easy and they know how important it is to use the latest and new technologies to stay in the game and keep business flowing. Technology has been a huge milestone in the development of ways to make daily living easier for man. Many industries have owned this paradigm shifting aspect of technological implementation and this has led to a lot of success stories in the respective sectors it has been implanted in. The hotel industry has been no different with many advancements having been put in place to assist with the daily running of hotels by use of hotel management software for the managerial staff. For small hotels, there are a number of the many ways in which technology could help boost their businesses to new and higher levels without using up a lot of capital. Generally, hoteliers are first to adopt any guest-facing technology but surprisingly, when it comes to their own back of the house operations, they still run with old systems

The Right Hotel Room Pricing for Your Hotels

Getting into the hotel business is a dream for many people. And it is no wonder, it is a great way of creating a stable revenue. However, like with all businesses, starting small carries plenty of challenges, and the situation is the same when it comes to smaller hotels. The big players in the hotel game are quite experienced and have the tools and knowledge to determine what the best pricing methods are, e.g. high-end pricing software and years of solid data to draw conclusions from. On the other hand, smaller hotel owners and managers are less experienced, meaning that it is necessary to take some steps in order to optimize small hotel revenue. Let’s take a look at a couple of steps that will help you optimize your small hotel revenue. Factors that directly impact initial pricing When creating hotel room pricing, it is essential to remain realistic. You want to actually make a profit don’t you? Well, in that case, the following are the most important parameters you should take into c

How Future Technologies can Influence and Innovate Hotel Industry

Staying ahead of the curve with technology trends has become an important aspect of almost any type of business, and when even supermarkets without cashiers are becoming a reality, it is not strange to expect that even the smallest hotel business would have to overhaul their approach to doing business if they plan on staying relevant in this age. Any smart hotelier will tell you that the competition is growing at an increasing rate, and that even companies that do not actually possess any actual rooms, can be quite successful if their business model is well defined. Changes in demographics are forcing innovation at a pace that has never been seen before, and we all agree that, nowadays, you either get on with the program or get off the train. Free soaps are simply not enough and introducing technological advancements such as hospitality software that could benefit not only your customers, but hotel owners and staff as well – these are a priority. So, what are some of the technologies t

mycloud PMS Wins Best Usability Award from SoftwareSuggest

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mycloud PMS has been recognized as best usability 2021 award in the hospitality property management system category by SoftwareSuggest, one of the popular software business directories. We are excited as we have won SoftwareSuggest awards for the 4th consecutive year. SoftwareSuggest goes the extra mile every year to curate hundreds of standout software across various categories. The team evaluates by: – Shortlisting the features any business owner requires. – Comparing those features with multiple software. – Asking for quotations from vendors. – And finally presenting the perfect evaluation report. The award given by SoftwareSuggest not only motivates us but also demonstrates the commitment to provide the best solution for customers and offer outstanding quality and the current requirement of the Hotel industry. mycloud   hotel PMS software   is a complete ecosystem designed by Prologic First including an inbuilt website booking engine, e-POS, channel Manager, back-office system, con