mycloud Hospitality: Award Winning Hotel Management Software

It’s exceptionally straightforward. Hotel businesses are in danger without a   right   hotel software   and if they are not paying attention to their online reviews and taking control of their of their reputation management. As an ever increasing number of guests believe in other people’s review and advice on where to stay while traveling, the viability of conventional advertising is declining — while the effect of online hotel reviews is on the ascent. Inability to monitor, overse e   and react to feedback will slant your   hotel management   strategy to issues that are unimportant to clients, as well as provide troubled clients with ammo for negative feedback on social media and online travel sites. At last, we live in a social age. It very well may be hard for a person to get through their lives without noteworthy scenes being recorded on social media channels, not to mention a hotel to exist without the imperfection of social media complaints. While criticism can be challenging, wi

2020 has been unquestionably one of the toughest years hospitality industry has ever been faced. Even though Coronavirus (COVID-19) pandemic is still impacting the global travel and hospitality industry, demand for travel is slowly picking up in many destinations. As an hotelier it is important for you to fine tune your hotel marketing approach to be more than a simple promotion. You have to use latest   best   hotel software   technology and   contactless solutions   to prove your hotel is safe and motivate people to book your property.   Here we share few tips to help you while you plan your marketing. Focus on marketing activities with high ROI You should carefully choose the best marketing platform that your target audience responds best and plan your resources accordingly to yield the highest ROI for your hotel such as social media relation and paid advertisement campaigns. Focus on your local community International travel may take more time to bounce back, Hotel operators should

  Belonging to strong background in hospitality and online travel technology, hotel online distribution and digital marketing; Max Starkov provides consultancy services for hotels and resorts to reach their customers on a whole new level. We got the opportunity to interview the hospitality veteran about his journey in hospitality industry and to know his profitable tips for hotel online distribution strategy in COVID-19 recovery phase. 1). What inspired you to be a Hospitality technology consultant? I have been fascinated by the lack of technology knowledge, the reluctance to adopt the latest technology innovations in our industry ever since my internships at hotels so many years ago. Now it is the lack of understanding of the digitally-savvy customer we are dealing with today and what their needs and wants are. If you as a GM understand today’s customer, then you would hire the right people with the right expertise and convince ownership to invest in the right technology applications:

  When you are working in the hospitality industry, your customer satisfaction is naturally your primary goal. However, if your guests were satisfied with the accommodation and the service that you have provided them with, it doesn’t necessarily mean that they are planning on returning to your hotel. So, what else can you do to make sure that your guests would want to come back? The answer is rather simple – you need to connect with them on a more personal and emotional level! If you really go an extra mile to show them they are valuable to you, their overall experience with your hotel will be more meaningful and they won’t hesitate to recommend your services to their families and friends. Cloud-based hotel PMS has quickly become one of the most popular automation tools in the hospitality industry, and it offers unique features to automate and benchmark service levels to help you achieve the aforementioned goals. So, in this article, you will find out more about  hotel management softw