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How Technology Can Help to Improve Hotel Guest Experience

Hotels are always looking to perfect and improve the experience of their guests. After all, this is a vital part of their business. Technology is a driving factor in many industries, and this includes hotels as well. However, as a hotel owner or manager, you need to understand that you can use technology in two ways. You can provide on-site gadgets like smartphones and large smart TVs to improve the experience. But on the other hand, you can also use technology to enhance your operational processes. The whole guest experience starts when someone reaches out to you and until the end of their stay. There are so many ways that guests can start interacting with hotels before they’ve even made a decision. It’s up to hotel management to ensure that they provide the right experience at every possible touch point. Web Booking Experience A quality  hotel PMS  solution can improve your guest’s experience in many ways. Instead of having to hire a third-party agency to handle your book

How Cloud Technology And Remote Working Benefits Your Hotel Business?

When you give your hotel staff the opportunity to work remotely, not only you will increase productivity and employee satisfaction, and efficiency, yet you'll additionally have the option to develop your hotel business with greater ease. Moving your business to the cloud hotel software makes it so that you're ready to safely access critical information and software from different devices- anytime, anyplace. With a budding mobile workforce accessible whenever, your hotel business will be relentless. You've most likely heard you'll benefit significantly from cloud computing as an hotelier. What are the benefits of cloud computing for the hotel business, when cybercrime is consistently in the news and the protection of personal information is so vigorously scrutinized? Is cloud computing secure? In the event that you invest in a cloud Based Hotel Property Management System (PMS), at that point you won't have to store any information onsite; it essen

SoftwareSuggest Awards mycloud Hospitality with Top Trending Hotel Management Software Fall 2020

  We are happy to announce that mycloud Hospitality is considered as top trending hotel management software when it comes to an all-in-one cloud-based hotel property management system with contactless features. It’s always nice to have our property management software recognized in the hospitality industry as it shines a light on the hard work we do and the value we offer our customers. Winning the top trending award in   hotel management software   category confirms the hoteliers are adopting all-in-one cloud-based property management software with contactless features not only to offer secure and safe guests services but to automate hotel operations with minimum staff. mycloud Hospitality helps hotel operators to run a business for profit. Its key strength lies in the fully customizable product, which fits any size property, the only complete cloud-based software and trusted & loved by 1500+ hotels across 35+ countries. As a business we continue to evolve mycloud hospitality to e

Keeping the Hospitality Industry Alive During the Pandemic

  With the COVID-19 pandemic still going strong, the service industry struggles to maintain any semblance of normal functioning. All venues that include social gatherings took a significant hit during the epidemic and continued to look for ways to resume operations while maintaining customers’ and employees’ safety. Hotels, motels, hostels, restaurants, and other venues in the hospitality industry face issues of reduced travel from foreign countries and are forced to focus on domestic travellers. We’re going to discuss a few practical ways to   attract local customers during these trying times . Here are a few points you need to consider first: • You need to provide hotel rooms exclusively for families with rooms that are blocked and sanitized for the next 48 hours post checkout. • You need to provide attractive pricing options and keep in mind those people who are working from home and may like to have working holidays. • You can offer an office setup with fast internet and video conf

5 Tips to Optimize Room Rates & Boost Revenue Collection for Hoteliers

  It’s now been almost one year since the very first report of the coronavirus in Wuhan, China. As a testimony to how globally connected we are, as a planet, the virus managed to spread across Asia, North America, and Europe in a very short span of time. Being an airborne virus, COVID-19 quickly became a pandemic and remains largely uncontrolled in most countries today. As a result of the current pandemic, “travel demand has crashed globally and isn’t expected to return to pre-COVID levels until 2024 for international travel and 2023 for domestic travel”. You need to preserve the business’s property at a peak and for long enough to warrant good returns. Sustainability through proper long-standing mechanisms is fundamental. Customer satisfaction, especially in the hotelier sector, is always the primary goal. And for sustainable customer satisfaction to be realized, employees have to be sufficiently managed, and their morale is kept at a boom phase. In this eBook, you’ll discover the imp

How PMS and WBE Help Hotels Generate Business and Reduce OTA Dependence

The world of tourism and the hospitality industry are rapidly evolving along with the latest technological advancements. Famous hotel chains, as well as small, independent resorts, are now more available to guests than ever. By searching for the desired location, your potential guests can find pages of information on different offers. To your guests, it’s not important through which online portal they book a room — as long they find the best and cheapest price. On the other hand, business owners that collaborate with online travel agencies (OTAs) know that most of them charge too much for their services. Chances are that you thought about finding an alternative to OTAs that will enable you to gain full control over your online booking channels and thus increase your income. The answer may lie in cloud-based hotel management software . Sync with Online Markets The knowledge about this software is spreading online — this tool is rapidly gaining in popularity and there’s a good reason for

Introducing New Web Booking Engine Small And B&B Hotels

At the start of 2020, and towards the beginning of the COVID-19 pandemic, when the virus’s effects were first starting to be felt on a truly global scale, bookings plummeted across the world as countries and regions shut their borders and enforced strict lockdowns, closing businesses and restricting movement. Now though, with many countries partly or fully emerging from lockdown and the effects of vastly different government responses to the crisis becoming clear, the picture is a much more varied one. Hotels in some countries are gradually approaching ‘normal’ booking volumes; hotels in others bounced back to full occupancy much faster, but are now suffering under second lockdowns; in others, hotels are yet to show any signs of meaningful recovery at all. As per studies the share of revenue from mobile has doubled since the beginning of 2020 in one of the clearest examples of how COVID-19 has impacted the consumer behaviour. The travel patterns are seeing a major shift, travellers are