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Embracing Contactless Tech for a Safe Post-COVID Hotel Guest Experience

  The coronavirus pandemic has left millions of businesses all over the world hanging by a thread, even forcing many to close doors permanently. The   hospitality industry   is not an exception. Numerous hotels keep struggling with low occupancy rates due to decreased consumer demand, consequently generating very low revenue. Changes are necessary, but what are they? What can hoteliers do to make their properties safe and reassure guests that they can have a seamless post-COVID experience? Let’s have a look. Improving Operations and Infrastructure To increase occupancy rates and drive more revenue, you must reassure your guests that you can deliver a safe, clean, and seamless guest experience at your hotel. That primarily means strictly following the health and safety regulations based on regional government instructions and guidelines, ensuring the entire property is regularly sanitized, and the staff follows various safety protocols, including social distancing. It also means reducin

Your Outdated Hotel Technology Costs You More than You Think-Switch to Cloud Now

  Only a couple of years back, numerous hoteliers around the globe depended on manual methods for their hotel management. Those hoteliers are presently feeling the mounting pressure to grasp the digital world. What’s more, in light of the fact that the bounce from pen and paper to the most recent advancements in hotel technology is in no way, shape or form a timid little leap, they’re searching for the option that is the most imaginative, affordable, compelling, and easy to use. An expansion in the adoption of   cloud-based property management system   would recommend they fit the bill. It’s not simply hoteliers new to the digital revolution who have turned their sights to the cloud. A decent many who’ve officially done the change to digital strategies for hotel management are presently discovering it’s an ideal opportunity to supplant their current technology. The incredible jump that has been made in recent years has been the change from traditional client server software to cloud-ba

FIVE WAYS YOUR HOTEL BUSINESS CAN USE CLOUD TECHNOLOGY

  In case you're not utilizing cloud technology in your Hotel, you're as of now behind. Technology has changed the manner in which we travel. Travelers today, paying little heed to which generation they are a part of, carry and utilize Mobile phones, they crave convenience, automation and an encounter worked around them. Very little to ask, correct? All things considered, with the best hotel software technology you can give better customer service. Here are five such ways: Serve guests more effectively - Well-executed operational capacities are a key determinant of whether a guest's stay meets to their desires and whether they check out satisfied. The right hotel technology can increase your staff making it possible to work a complete guest centric approach. With a cloud based mobile PMS hoteliers have the flexibility to efficiently run services and tasks of their hotel remotely. Staff are allowed to move around the hotel servicing guests directly bringing about

Tips to Maintain Guest Experience in the Pandemic Era

  In a short span of time, corona virus has changed the livelihood of many people. Without a doubt pandemic has changed customer service forever. Hotel businesses are rethinking of new creative ways to operate and deliver experience for the new normal. But changes has to be effected quickly, if not it may result in business failure. Hotel properties have to follow strict guidelines provided by local governments as well as consider travellers health and safety precautions and how hotel technology can help services provided. Adaptable booking policies Due to raising COVID cases and unexpected travel restrictions are being implemented at contaminated zones, many customers are hesitant to book a hotel due to properties cancellation policy. Hotels should make sure they have a flexible cancellation policy in a hotel property management system and relax the cancellation fees or allow a date change option. This will help hotel achieve indispensable guest satisfaction and loyalty. Travellers wi

Why is a Web Booking Engine So Important for Your Small Hotel?

  It is very difficult for small hotels to compete in today’s marketplace without an online presence. Many property owners have successfully built a fantastic website to promote their hotels. But, having a hotels dedicated website is just not enough, if it does not allow a potential online looker to book your property. So it is very important for your property to use a   best hotel software   and integrate with a hotel website booking engine. Below mentioned are few ways every small hotels should look in hotel web booking engine software to maximize occupancy and provide exceptional guest service. BOOKING BUTTON IN WEBSITE What if your guests are landing on your hotel website and they find just a ‘booking enquiry form’ to fill and wait for hotel response and there is no option to book in real-time? This is more than enough to miss out on potential booking. A booking engine is a hotel software tool that you can integrate with your website booking button and display your availability, be