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Showing posts with the label cloud pms

Cloud Based PMS Brings Futuristic Features to Hotel Management

Legacy hotel PMS were popular in a time when having software support for the hotel came with a wide range of expenses. Not only did it cost a lot to set up the legacy PMS, the maintenance and upgrade of these systems added to the cost of using the PMS over time. More than that, software upgrades to the legacy systems often required re-training the employees to use the system. Often, these systems used to slow down during rush hours and it was a struggle to move data from such systems to new systems. If you are a savvy hotel owner or manager, you know that legacy software is not enough to serve any establishment in the highly competitive hospitality industry. Using a  cloud based PMS  is the only way forward and the best way to add futuristic management features to the hotel. The hospitality property management software wins against the legacy PMS in every way. Modern hotel software keeps the costs low, while the costs keep rising on the use of legacy PMS. As technology advances

Hotel Software in India can help Hotels to Overcome Unique Challenges

India is one market where the hotel industry is highly competitive and the challenges faced by the hotels in India are specific to the country. One of the biggest issues that hotels in India face is that many of them are still stuck in the era of managing their hotel through ledgers and legacy PMS that is clunky and outdated.   While the large hotels move towards the digitization of their properties by using hotel software in India, medium and small hotels are still stuck in an earlier era of pen and paper management. By continuing to follow old methods, the hotels are not only losing on profits, but they are also not giving their guests a memorable hotel stay experience.   One solution for the small and medium sized hotels is to start using a hotel management software in India . As guests of today also expect a property to be fully equipped with modern technology, hotels can use a property management system to bring their property at par with the bigger hotels. Here are some m

Gearing Up with Hotel Management System to Cater The New Post-Covid Traveler

The resurgent hotel business is emerging as travel slowly recovers. Most importantly, the pandemic has had a significant influence on traveler behavior, which will undoubtedly change how hotels see their acquisition strategy for years to come. To flourish, hotels will need to display both long-term insight and perfect execution to handle this fundamental shift in the industry. They will have to leverage the changing hotel industry environment and technology such as Cloud Hotel PMS to maneuver in the new normal world. One of the biggest changes that hospitality has been witnessing is the change in travelers’ expectations from hotels. Travelers now demand flexibility and personalization from hotels compared to before the pandemic, they want to live, work, relax, conduct meetings, and more from their hotel rooms. In fact, according to a study by Actiu, 39.5% of participants want to use their hotel rooms as hybrid workstations along with leisure. If the needs and behaviors of travelers ha

How to Build strong Guest Relationship to Increase Hotel Reputation

 “Building and maintaining a strong Guest relationship is an ongoing process- but an easier and more rewarding one than you might expect” With the increase in OTA bookings, and marketplaces like Airbnb, the hospitality industry is filled with several options for consumers to choose from. Moreover, with websites like Tripadvisor, consumers now have the choice to express their experiences on the web. It has become inevitable to utilize the guest experience and generate business in new and repeat forms. It is also important to have a system in place which can measure the customer sentiments across all online channels. With the right system in place, hotels can use the power of analytics and get meaningful insights, which then can help develop better relationship with guests. Online reputation management is a process with which a hotel can increase its business with a greater magnitude. There are 3 major steps in following online reputation management of your hotel 1. Measure According to

Top 4 Ways to Improve Front Desk Operation at Your Property

Hello, this is the front desk; how can I help you? These words from the front desk concierge are honey to all hotel guests. Your front desk staff is the first and last point of contact for all hotel guests and are responsible for making a great first impression and providing a seamless experience for your guests. Even if you offer self-check-in service through hotel software , the guest will contact the front desk at some point during the stay. Anything your guest needs, from room service and extra towels to billing and restaurant recommendation- they will rely on the front desk for help. Wouldn’t you say the front desk of your hotel is the focus of all hotel operations? With the best Hotel Management Software at their disposal, a well-oiled front desk staff will be able to address issues quickly and efficiently. Effectiveness is essential for front desk operations, with so much activity on a typical day. If anything goes awry, the guest won’t shy away from posting negative reviews, r

Why Choose A Hotel Reservation System Software in 2022

It's 2022, the world has more or less made it through the biggest pandemic of our times and regular travel is becoming a possibility once again. Online hotel reservations have become even more important in the current times as savvy travelers make their hotel reservations through their smartphones. In this modern environment, a robust hotel reservation system software is the key to running a successful hotel in today’s highly competitive hospitality industry. Ultimately, a hotel needs to go in a direction which leads to the comfort and ease of guests. With a central reservation system for hotels, the guests can book their stay directly with the hotel without any intermediaries. The bookings made through the hotel’s website are handled by the hotel’s staff. Reservation software for hotels   is essential for scheduling the stay of guests as well as securely managing the payments for the stay duration chosen by the guests. There are advanced hotel reservation system software that give

Top 7 Reasons Why A Cloud Hotel Software Is Worth Your Money

Why does any business invest in technology? A. To improve operations? B. To make life easier? C. To make more money? D. All of the above?   When implementing any kind of software, you need to take into account the benefits it will give, how it will reduce your work and what will be your return on that technology investment? These days, hotels use a diverse assortment of tech and tools to improve their services, from hotel software that can optimize critical hotel operations to engagement tools that help strengthen customer loyalty. A cloud-based Hotel software can be a great example of how technology benefits operations. By switching to a cloud hotel PMS, you know that the efficiency and accuracy of your operations will improve, influencing guest engagement in a big way, leading to a faster Return on Investment.   Here are seven ways cloud-based   hotel software   is a guaranteed way to positive ROI for a hotel 7 reasons why cloud hotel software is worth your money 1) You don’t have to